Overview
The Starling Midtown Atlanta, Curio
is seeking a dynamic, service-oriented Revenue Analyst to join our team. The Starling is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team.
Our Company:
Schulte Boutique + Lifestyle is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We operate in more than 200 locations across 38 states and 3 countries, with a portfolio that includes brands such as Marriott, Hilton, IHG, Hyatt, and many unique, independent, boutique and lifestyle properties and restaurants.
Position Summary
As the Revenue Specialist you will play a pivotal role supporting the Director of Revenue Management in optimizing revenue and profitability for our hotel. You will work directly with the Director of Revenue Management and Reservations Manager to support inventory maintenance, reporting, data collection, and market analysis, and to assist in Group Reservation Management including inventory block management, reservation entry, promotions and customer engagement. This role requires a deep understanding of Hilton systems (GRO – Ideas Revenue Management System, OnQ Rates & Inventory) and Property Management Systems (OnQ PM or PEP), and strong proficiency in Office applications with Excel. The role focuses on four major areas: System Optimization, Reporting/Analysis, Group Reservation Management, and collaboration with hotel teams.
Responsibilities
System Optimization
Manage room inventory allocation and availability across various distribution channels.
Maintain and optimize the CRS (Central Reservation System) to ensure accurate and up-to-date inventory and rate availability.
Manage Passkey System to utilize marketing and promotional offers to group customers.
Reporting And Analysis
Generate reports for Director of Revenue to evaluate the effectiveness of revenue management strategies and market intelligence.
Complete weekly reporting for Revenue Strategy Meetings and Senior Leadership.
Assist with the preparation of the annual room revenue budget and business plans.
Group Reservation Management
Assist Reservations Manager with entry and management of group rooming lists.
Maintain group block inventory management to optimize availability for revenue goals.
Assist in entry of new Group Inventory and update systems to include OnQ R&I, Passkey, OnQ PM/PEP.
Maintain group block management accuracy between sales system (Delphi), OnQ R&I, Passkey, and OnQ PM/PEP.
Team Collaboration
Foster a collaborative and innovative culture within the department and Sales Team.
Lead by example with ethical principles and a commitment to high moral standards.
Uphold the hotel's values and code of conduct, fostering integrity and trust within the revenue management and Reservations teams.
Ensure revenue management and reservation practices comply with legal and ethical guidelines.
Secondary Responsibilities
Manage negotiated accounts with the Business & Travel Sales Manager.
Work with the hotel to ensure coding and tracking are performed correctly.
Perform various other duties as assigned to meet business objectives.
Qualifications
Bachelor's degree in hospitality or a related field (preferred but not required).
2+ years of experience in Revenue Management.
Microsoft Office Excel intermediate proficiency or higher.
Hilton Revenue Management, Property Management and Central Reservations System preferred.
Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Ability to handle multiple tasks simultaneously.
Experience with group bookings and Delphi is preferred.
Perks/Benefits Work Today, Get Paid today with DailyPay! Track your daily income with updates after every shift you work. Transfer your earnings instantly or next day. Automatically save a portion of your paycheck. In addition to DailyPay, Schulte Companies offers a robust selection of perks/benefits that include, but are not limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment.
Schulte Companies is an Equal Opportunity Employer.
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is seeking a dynamic, service-oriented Revenue Analyst to join our team. The Starling is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team.
Our Company:
Schulte Boutique + Lifestyle is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We operate in more than 200 locations across 38 states and 3 countries, with a portfolio that includes brands such as Marriott, Hilton, IHG, Hyatt, and many unique, independent, boutique and lifestyle properties and restaurants.
Position Summary
As the Revenue Specialist you will play a pivotal role supporting the Director of Revenue Management in optimizing revenue and profitability for our hotel. You will work directly with the Director of Revenue Management and Reservations Manager to support inventory maintenance, reporting, data collection, and market analysis, and to assist in Group Reservation Management including inventory block management, reservation entry, promotions and customer engagement. This role requires a deep understanding of Hilton systems (GRO – Ideas Revenue Management System, OnQ Rates & Inventory) and Property Management Systems (OnQ PM or PEP), and strong proficiency in Office applications with Excel. The role focuses on four major areas: System Optimization, Reporting/Analysis, Group Reservation Management, and collaboration with hotel teams.
Responsibilities
System Optimization
Manage room inventory allocation and availability across various distribution channels.
Maintain and optimize the CRS (Central Reservation System) to ensure accurate and up-to-date inventory and rate availability.
Manage Passkey System to utilize marketing and promotional offers to group customers.
Reporting And Analysis
Generate reports for Director of Revenue to evaluate the effectiveness of revenue management strategies and market intelligence.
Complete weekly reporting for Revenue Strategy Meetings and Senior Leadership.
Assist with the preparation of the annual room revenue budget and business plans.
Group Reservation Management
Assist Reservations Manager with entry and management of group rooming lists.
Maintain group block inventory management to optimize availability for revenue goals.
Assist in entry of new Group Inventory and update systems to include OnQ R&I, Passkey, OnQ PM/PEP.
Maintain group block management accuracy between sales system (Delphi), OnQ R&I, Passkey, and OnQ PM/PEP.
Team Collaboration
Foster a collaborative and innovative culture within the department and Sales Team.
Lead by example with ethical principles and a commitment to high moral standards.
Uphold the hotel's values and code of conduct, fostering integrity and trust within the revenue management and Reservations teams.
Ensure revenue management and reservation practices comply with legal and ethical guidelines.
Secondary Responsibilities
Manage negotiated accounts with the Business & Travel Sales Manager.
Work with the hotel to ensure coding and tracking are performed correctly.
Perform various other duties as assigned to meet business objectives.
Qualifications
Bachelor's degree in hospitality or a related field (preferred but not required).
2+ years of experience in Revenue Management.
Microsoft Office Excel intermediate proficiency or higher.
Hilton Revenue Management, Property Management and Central Reservations System preferred.
Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Ability to handle multiple tasks simultaneously.
Experience with group bookings and Delphi is preferred.
Perks/Benefits Work Today, Get Paid today with DailyPay! Track your daily income with updates after every shift you work. Transfer your earnings instantly or next day. Automatically save a portion of your paycheck. In addition to DailyPay, Schulte Companies offers a robust selection of perks/benefits that include, but are not limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment.
Schulte Companies is an Equal Opportunity Employer.
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