Service Desk Analyst I: IT Support Specialist

A government services contractor is seeking a Service Desk Analyst I to provide first-level technical support in a 24/7 call center. The role involves assisting customers with IT-related issues and requires strong customer service skills, basic troubleshooting knowledge, and a high school diploma. Candidates with certifications like MCSA and A+ are preferred. This position is based in Ashburn, Virginia, and may involve handling remote access and repairs for computing systems. #J-18808-Ljbffr