Customer Service Rep (9806) - 1142 Main St Holden MA 01520
Domino's, Holden, Massachusetts, us, 01520
We are focused on developing an inclusive culture, with dignity and respect for all, where team members can grow, thrive and bring their best selves to work every day. The diversity of our workforce is what helps to make us an enduring brand, where we can grow and thrive together.
ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That’s right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You’ll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino’s Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We’re growing so fast it’s hard to keep up, and that means Domino’s has lots of ways for you to grow (if that’s what you want), perhaps to management, perhaps beyond. Whether it’s your hobby, main-gig, or supplemental job, drop us a line. We’re bound to have just the thing for you.
ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino’s franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
Summary Statement We take pride in our team members and our team members take pride in Domino’s Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino’s Pizza, our people come first!
Job Requirements You must be 16 years of age or older.
General Job Duties For All Store Team Members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Work Conditions Exposures and environmental factors related to this role may include:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
Exposure to
Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
Temperaments The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
PHYSICAL REQUIREMENTS Physical requirements, including, but not limited to the following:
Standing: Most tasks are performed from a standing position. Walking surfaces include ceramic tile and linoleum. Height of work surfaces is between 36" and 48".
Walking: For short distances for short durations. Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer location.
Sitting: Paperwork is normally completed in an office at a desk or table.
Lifting: Deliveries and stock movements; up to 50 pounds, with various dimensions. Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying: Large cans and heavier items; occasional heavy lifting during prep and delivery.
Pushing/Pulling: Move trays on dollies; required force described as up to 7.5 pounds in some cases.
Climbing: May navigate stairs or ladders to perform maintenance or price changes; during delivery, stairs may be involved.
Stooping/Bending, Crouching/Squatting, Reaching: Various repetitive movements as described for store tasks.
Driving: Deliver pizzas within a designated delivery area; multiple deliveries per shift possible.
Machines, Tools, Equipment, Work Aids: Team Members may use pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Driving Specific Job Duties: Deliver product by car and to the door of customers. Deliver flyers and door hangers.
Requires: Valid driver’s license with a safe driving record meeting company standards. Access to insured vehicle which can be used for delivery.
#J-18808-Ljbffr
ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That’s right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You’ll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino’s Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We’re growing so fast it’s hard to keep up, and that means Domino’s has lots of ways for you to grow (if that’s what you want), perhaps to management, perhaps beyond. Whether it’s your hobby, main-gig, or supplemental job, drop us a line. We’re bound to have just the thing for you.
ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino’s franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
Summary Statement We take pride in our team members and our team members take pride in Domino’s Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino’s Pizza, our people come first!
Job Requirements You must be 16 years of age or older.
General Job Duties For All Store Team Members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Work Conditions Exposures and environmental factors related to this role may include:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
Exposure to
Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
Temperaments The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
PHYSICAL REQUIREMENTS Physical requirements, including, but not limited to the following:
Standing: Most tasks are performed from a standing position. Walking surfaces include ceramic tile and linoleum. Height of work surfaces is between 36" and 48".
Walking: For short distances for short durations. Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer location.
Sitting: Paperwork is normally completed in an office at a desk or table.
Lifting: Deliveries and stock movements; up to 50 pounds, with various dimensions. Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying: Large cans and heavier items; occasional heavy lifting during prep and delivery.
Pushing/Pulling: Move trays on dollies; required force described as up to 7.5 pounds in some cases.
Climbing: May navigate stairs or ladders to perform maintenance or price changes; during delivery, stairs may be involved.
Stooping/Bending, Crouching/Squatting, Reaching: Various repetitive movements as described for store tasks.
Driving: Deliver pizzas within a designated delivery area; multiple deliveries per shift possible.
Machines, Tools, Equipment, Work Aids: Team Members may use pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Driving Specific Job Duties: Deliver product by car and to the door of customers. Deliver flyers and door hangers.
Requires: Valid driver’s license with a safe driving record meeting company standards. Access to insured vehicle which can be used for delivery.
#J-18808-Ljbffr