Bilingual Customer Service Rep I – Transit Helpdesk

A major urban transit authority in Chicago is seeking a Customer Service Representative to serve as the primary point of contact for customers. This role involves resolving inquiries via an inbound call center and maintaining high service standards. The ideal candidate should have a high school diploma, bilingual skills in English and Spanish, and previous call center experience. This position offers competitive pay ranging from $24.43 to $38.34 per hour, with a strong focus on customer satisfaction and confidentiality. #J-18808-Ljbffr