Overview
Rumpke is a family owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people. When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more. This is your opportunity to make a difference for you and your family. Come join our team!
Position The Data Entry Clerk works under general supervision and will perform a variety of functions across lines of business including, but not limited to, assisting Sales, Customer Service, Dispatch, Residential, Commercial, and Roll Off. This role uses problem solving skills daily to resolve and maintain accurate records for customers and billing. Hours and level of responsibility may vary by location. The typical schedule referenced is 8:00 AM – 10:00 PM, Monday through Friday.
Responsibilities
Reviews data for deficiencies or errors, corrects incompatibilities, and checks output.
Log and record information on customer accounts.
Perform data entry in a timely and accurate fashion.
Operate scale equipment to weigh all incoming and outgoing vehicles and determine appropriate charges.
Record customer and load information into a computerized system to ensure proper charges to customer.
Accurately calculate charges for customers based on load weight/size, content, area, etc.
Balance daily receipts to ensure accurate record keeping and appropriate billing.
Accept or reject load based on content to maintain acceptable material standards.
Measuring customers vehicles and/or trailers to accurate type customer ticket.
Run and prepare reports, as necessary.
Maintain all paperwork pertaining to the scales/facility.
Provide administrative support to department leadership.
Work as a back up to answer phones promptly and courteously using company procedures when needed.
Interact with internal and external customers in a professional manner.
Keep information confidential. Comply with company data integrity and security policies.
Perform duties in a safe manner in compliance with all local, state, and federal regulations and company policies.
Other duties as assigned.
Skills & Abilities
Maintains a professional work atmosphere by performing and communicating in a manner that promotes good relationships with customers, clients, co-workers, and management.
Excellent customer service, data entry, and telephone etiquette.
Excellent verbal and written communication skills.
Must be organized and detail-oriented with the ability to multi-task.
Possess proven analytical/problem-solving solutions for the customer and the company.
Must work efficiently and effectively, both independently and as a team.
Able to meet deadlines and complete assignments within stated time limits.
Be able to always present and maintain a professional appearance and demeanor.
Strong organizational and time management skills.
Experience & Knowledge
1 to 2 years of waste industry (Roll Off, Residential and Commercial lines of business) experience preferred.
1 to 2 years of inside sales, sales support, administrative assistance, or similar experience preferred.
General knowledge of office functions and computer proficiency in Windows and Microsoft applications.
Physical Requirements
Frequently lifting/carrying/pushing/pulling a max of 20 lbs.
Continuously working indoors.
Occasionally stooping/kneeling/crouching/crawling.
Frequently sitting/standing.
Additional Working Conditions
Ability to work overtime, weekends and/or holidays.
Legally eligible to work in the United States.
Valid driver’s license (if applicable).
Must successfully complete pre-employment testing.
Must be able to read and speak the English language.
Equal Opportunity Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
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Position The Data Entry Clerk works under general supervision and will perform a variety of functions across lines of business including, but not limited to, assisting Sales, Customer Service, Dispatch, Residential, Commercial, and Roll Off. This role uses problem solving skills daily to resolve and maintain accurate records for customers and billing. Hours and level of responsibility may vary by location. The typical schedule referenced is 8:00 AM – 10:00 PM, Monday through Friday.
Responsibilities
Reviews data for deficiencies or errors, corrects incompatibilities, and checks output.
Log and record information on customer accounts.
Perform data entry in a timely and accurate fashion.
Operate scale equipment to weigh all incoming and outgoing vehicles and determine appropriate charges.
Record customer and load information into a computerized system to ensure proper charges to customer.
Accurately calculate charges for customers based on load weight/size, content, area, etc.
Balance daily receipts to ensure accurate record keeping and appropriate billing.
Accept or reject load based on content to maintain acceptable material standards.
Measuring customers vehicles and/or trailers to accurate type customer ticket.
Run and prepare reports, as necessary.
Maintain all paperwork pertaining to the scales/facility.
Provide administrative support to department leadership.
Work as a back up to answer phones promptly and courteously using company procedures when needed.
Interact with internal and external customers in a professional manner.
Keep information confidential. Comply with company data integrity and security policies.
Perform duties in a safe manner in compliance with all local, state, and federal regulations and company policies.
Other duties as assigned.
Skills & Abilities
Maintains a professional work atmosphere by performing and communicating in a manner that promotes good relationships with customers, clients, co-workers, and management.
Excellent customer service, data entry, and telephone etiquette.
Excellent verbal and written communication skills.
Must be organized and detail-oriented with the ability to multi-task.
Possess proven analytical/problem-solving solutions for the customer and the company.
Must work efficiently and effectively, both independently and as a team.
Able to meet deadlines and complete assignments within stated time limits.
Be able to always present and maintain a professional appearance and demeanor.
Strong organizational and time management skills.
Experience & Knowledge
1 to 2 years of waste industry (Roll Off, Residential and Commercial lines of business) experience preferred.
1 to 2 years of inside sales, sales support, administrative assistance, or similar experience preferred.
General knowledge of office functions and computer proficiency in Windows and Microsoft applications.
Physical Requirements
Frequently lifting/carrying/pushing/pulling a max of 20 lbs.
Continuously working indoors.
Occasionally stooping/kneeling/crouching/crawling.
Frequently sitting/standing.
Additional Working Conditions
Ability to work overtime, weekends and/or holidays.
Legally eligible to work in the United States.
Valid driver’s license (if applicable).
Must successfully complete pre-employment testing.
Must be able to read and speak the English language.
Equal Opportunity Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
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