Customer Service Representative (Part-Time)
TWO MEN AND A TRUCK®, Peoria, Illinois, us, 61639
Overview
TWO MEN AND A TRUCK ® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
What We Offer
Base pay of $15 an hour
Opportunities to earn commission and bonuses on sales
Flexible schedule
Health and Dental insurance available
Career advancement opportunities
What You\'ll Do
Provide outstanding customer service on all calls and online inquiries
Recommend moving services, junk haul services, storage services and packing/moving products based on cost, availability, and customer specifications.
Input information into internal software based on customer contact and solutions for all services offered.
Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns through inbound and outbound communication.
Prepare related paperwork and documents.
All other duties as assigned.
Who We\'re Looking For
High school diploma or GED; associate\'s degree in a related field preferred
At least 1 year of sales and/or customer service experience
Excellent customer service skills: effective listening and communication
Ability to multi-task and enter customer data into software while on the phone
Confidence to initiate customer contact and comfortable asking for the sale
Willing to submit to pre-employment background check and drug screen
Creative problem-solving skills
Exceptional organization and time management skills
Strong team player who works productively with a wide range of people and personalities
Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
This job posting is for a position at the individually owned and operated
TWO MEN AND A TRUCK ® franchise located in Peoria, Illinois. The employer at this location is KEVCOR Services Inc.
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What We Offer
Base pay of $15 an hour
Opportunities to earn commission and bonuses on sales
Flexible schedule
Health and Dental insurance available
Career advancement opportunities
What You\'ll Do
Provide outstanding customer service on all calls and online inquiries
Recommend moving services, junk haul services, storage services and packing/moving products based on cost, availability, and customer specifications.
Input information into internal software based on customer contact and solutions for all services offered.
Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns through inbound and outbound communication.
Prepare related paperwork and documents.
All other duties as assigned.
Who We\'re Looking For
High school diploma or GED; associate\'s degree in a related field preferred
At least 1 year of sales and/or customer service experience
Excellent customer service skills: effective listening and communication
Ability to multi-task and enter customer data into software while on the phone
Confidence to initiate customer contact and comfortable asking for the sale
Willing to submit to pre-employment background check and drug screen
Creative problem-solving skills
Exceptional organization and time management skills
Strong team player who works productively with a wide range of people and personalities
Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
This job posting is for a position at the individually owned and operated
TWO MEN AND A TRUCK ® franchise located in Peoria, Illinois. The employer at this location is KEVCOR Services Inc.
#J-18808-Ljbffr