Overview
H-E-B needs energetic and motivated Partners willing to work hard and have fun while making customers feel welcome. As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards. Once you\'re eligible, you\'ll become an Owner in the company, so we\'re looking for commitment, hard work, and focus on quality and customer service. \'Partner-owned\' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE, HEAD FOR BUSINESS, PASSION FOR RESULTS?
What is the work?
Customer Service:
Provides superior customer service
Takes orders from customers by telephone or in person
Answers customer questions regarding products and assists them with selections
Food Service:
Prepares, packages, and merchandises fresh product
Slices, packages, labels, and rotates products
Scans in items on Telxon for production
Assists in technical areas as needed
Sales:
Merchandises product effectively
Uses suggestive selling techniques to meet customer needs and build department sales
Makes regular announcements related to freshly-produced items, and to increase sales
Food Safety / Sanitation:
Cleans and sanitizes display cases; properly operates / maintains equipment
Complies with H-E-B food safety and sanitation standards
Complies with departmental SOPs and store operating procedures
Additional Department-Specific Responsibilities:
Aguas: Peels, cuts, and chops fresh fruits and vegetables; prepares fresh specialty drinks and food products specific to the Aguas department
Floral: Designs floral arrangements; provides a variety of fresh, quality products; designs and executes merchandising programs; tracks seasonal records where appropriate
Market: Cuts, trims, and prepares meat for service; ensures proper product rotation and storage; maintains coolers and freezers; weighs, prices, and packages selections; operates power meat prep and process equipment
Produce: Stocks and rotates product to ensure freshness; assists floral department when needed; communicates product knowledge to customers by explaining and providing samples; cuts, wraps, and prices produce to be placed on sales floor; maintains signing program
Seafood: Knowledgeable about various fish and shellfish; weighs, prices, and packages selections; maintains coolers and freezers
Background and Qualifications
Minimum age 18 (mandatory)
High school diploma (or equivalent)
Completion of Company Orientation and Safety Training
Computer systems knowledge (Telxon, ACR, label machine)
Strong customer service skills
Communication and interpersonal skills
Reading and writing skills
Planning and organizing skills
Fit and abilities
Function in a fast-paced, retail environment
Ability to work with customers and stay attentive to their needs
Physical requirements vary by department and may include lifting up to 90 lbs (per department guidance) and frequent standing, walking, bending, and reaching; work may involve exposure to wet, cold and hot conditions, loud noise, and use of equipment
Note: This description reflects responsibilities and qualifications required for the role and does not imply employment guarantees. It may be subject to change as business needs evolve.
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What is the work?
Customer Service:
Provides superior customer service
Takes orders from customers by telephone or in person
Answers customer questions regarding products and assists them with selections
Food Service:
Prepares, packages, and merchandises fresh product
Slices, packages, labels, and rotates products
Scans in items on Telxon for production
Assists in technical areas as needed
Sales:
Merchandises product effectively
Uses suggestive selling techniques to meet customer needs and build department sales
Makes regular announcements related to freshly-produced items, and to increase sales
Food Safety / Sanitation:
Cleans and sanitizes display cases; properly operates / maintains equipment
Complies with H-E-B food safety and sanitation standards
Complies with departmental SOPs and store operating procedures
Additional Department-Specific Responsibilities:
Aguas: Peels, cuts, and chops fresh fruits and vegetables; prepares fresh specialty drinks and food products specific to the Aguas department
Floral: Designs floral arrangements; provides a variety of fresh, quality products; designs and executes merchandising programs; tracks seasonal records where appropriate
Market: Cuts, trims, and prepares meat for service; ensures proper product rotation and storage; maintains coolers and freezers; weighs, prices, and packages selections; operates power meat prep and process equipment
Produce: Stocks and rotates product to ensure freshness; assists floral department when needed; communicates product knowledge to customers by explaining and providing samples; cuts, wraps, and prices produce to be placed on sales floor; maintains signing program
Seafood: Knowledgeable about various fish and shellfish; weighs, prices, and packages selections; maintains coolers and freezers
Background and Qualifications
Minimum age 18 (mandatory)
High school diploma (or equivalent)
Completion of Company Orientation and Safety Training
Computer systems knowledge (Telxon, ACR, label machine)
Strong customer service skills
Communication and interpersonal skills
Reading and writing skills
Planning and organizing skills
Fit and abilities
Function in a fast-paced, retail environment
Ability to work with customers and stay attentive to their needs
Physical requirements vary by department and may include lifting up to 90 lbs (per department guidance) and frequent standing, walking, bending, and reaching; work may involve exposure to wet, cold and hot conditions, loud noise, and use of equipment
Note: This description reflects responsibilities and qualifications required for the role and does not imply employment guarantees. It may be subject to change as business needs evolve.
#J-18808-Ljbffr