Overview
Darrow is a fast-growing LegalTech startup revolutionizing the justice system. Founded in 2020 in Tel Aviv, Israel, Darrow’s mission is to uncover legal wrongdoing and secure justice for impacted parties. Our team of legal experts and technologists has built the leading justice intelligence platform, uncovering egregious violations across domains such as privacy and data breach, consumer protection, securities and financial fraud, environment and employment.
We’re looking for a detail-oriented and proactive Junior Intake Specialist to join our growing team. You’ll engage potential plaintiffs through calls, texts, and emails, conduct phone questionnaires, collect documents, and ensure leads are properly vetted. The role requires strong data management skills—accurately maintaining information in our CRM—and clear communication with cross-functional teams. Ideal candidates bring excellent communication, strong organizational skills, and a tech-savvy mindset. If you thrive in a fast-paced environment and take ownership of your work, we’d love to hear from you!
Responsibilities
Contact potential plaintiffs using a variety of communication methods (inbound and outbound calls, text, email)
Use CRM software for data entry and data management for hundreds of plaintiffs
Vet potential plaintiffs by conducting phone questionnaires and collecting relevant documents
Work cross-functionally to keep processes running smoothly
Proactively reach out to clients via email to stay informed on project developments and support their needs
Qualifications
Bachelor’s degree in a related field
1 to 2 years of experience in a client-facing role
Excellent organizational and time-management abilities
Empathetic and patient demeanor when interacting with clients
Strong interpersonal skills, with a focus on customer communication via phone and email
A self-motivated individual with a can-do attitude who thrives working under specific targets
Ability to work from the office in NYC three days a week
Benefits
Medical, Dental & Vision insurance for you and your dependents
$150 weekly Grubhub credit for lunches
Unlimited paid time off policy
Hybrid work model in NYC office – onsite 3 days/week
Competitive compensation range influenced by skill, experience, and location
Note:
Salary details are provided as a range and may be adjusted based on experience and location.
#J-18808-Ljbffr
We’re looking for a detail-oriented and proactive Junior Intake Specialist to join our growing team. You’ll engage potential plaintiffs through calls, texts, and emails, conduct phone questionnaires, collect documents, and ensure leads are properly vetted. The role requires strong data management skills—accurately maintaining information in our CRM—and clear communication with cross-functional teams. Ideal candidates bring excellent communication, strong organizational skills, and a tech-savvy mindset. If you thrive in a fast-paced environment and take ownership of your work, we’d love to hear from you!
Responsibilities
Contact potential plaintiffs using a variety of communication methods (inbound and outbound calls, text, email)
Use CRM software for data entry and data management for hundreds of plaintiffs
Vet potential plaintiffs by conducting phone questionnaires and collecting relevant documents
Work cross-functionally to keep processes running smoothly
Proactively reach out to clients via email to stay informed on project developments and support their needs
Qualifications
Bachelor’s degree in a related field
1 to 2 years of experience in a client-facing role
Excellent organizational and time-management abilities
Empathetic and patient demeanor when interacting with clients
Strong interpersonal skills, with a focus on customer communication via phone and email
A self-motivated individual with a can-do attitude who thrives working under specific targets
Ability to work from the office in NYC three days a week
Benefits
Medical, Dental & Vision insurance for you and your dependents
$150 weekly Grubhub credit for lunches
Unlimited paid time off policy
Hybrid work model in NYC office – onsite 3 days/week
Competitive compensation range influenced by skill, experience, and location
Note:
Salary details are provided as a range and may be adjusted based on experience and location.
#J-18808-Ljbffr