
Digital Customer Experience Architect
Okuma America Corporation, Charlotte, North Carolina, United States, 28245
A manufacturing company is seeking a Digital Operations/Customer Representative in Charlotte, NC. This role entails supporting and optimizing customer experience programs while leveraging data and collaboration to enhance customer journeys. Required qualifications include a Bachelor’s degree and 4–7 years of experience in relevant fields. Proficiency in BI analytics tools and exceptional communication skills are essential. The position offers opportunities to impact customer satisfaction through analytical insights and process optimization.
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