Pre-Registration Specialist
University of Arkansas at Little Rock, Little Rock, Arkansas, United States, 72208
Employer Industry: Healthcare Services
Benefits
Comprehensive health benefits including medical, dental, and vision plans for eligible staff and their families
Up to 10% matched retirement contributions from the employer
Generous holiday, vacation, and sick leave policies
Opportunities for career training and educational advancement
Education discounts available for staff and dependents
Concierge prescription delivery available on the main campus
Responsibilities
Collect patient intake documents ahead of appointments to streamline processes and reduce paperwork
Answer inbound and outbound calls while collecting essential patient demographics, including personal and insurance information
Verify insurance details, including Medicaid PCP information and out-of-network coverage
Direct out-of-network insured patients to the Office of Financial Counseling and inform in-network patients of their copays and deductibles
Provide detailed appointment information, including time, location, and physician details
Qualifications
High School Diploma, GED, or formal educational equivalent
Minimum of 2 years of customer service or healthcare experience
Proficient in following oral instructions and possessing basic computer and keyboard skills
Strong telephone etiquette and general knowledge of office machines such as printers and scanners
Exceptional customer service skills
Preferred Qualifications
Associate degree in general studies or a related field
One year of experience in a medical office setting
Familiarity with basic medical terminology, with competency expected within three months of hire
Previous registration experience in a healthcare setting
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Benefits
Comprehensive health benefits including medical, dental, and vision plans for eligible staff and their families
Up to 10% matched retirement contributions from the employer
Generous holiday, vacation, and sick leave policies
Opportunities for career training and educational advancement
Education discounts available for staff and dependents
Concierge prescription delivery available on the main campus
Responsibilities
Collect patient intake documents ahead of appointments to streamline processes and reduce paperwork
Answer inbound and outbound calls while collecting essential patient demographics, including personal and insurance information
Verify insurance details, including Medicaid PCP information and out-of-network coverage
Direct out-of-network insured patients to the Office of Financial Counseling and inform in-network patients of their copays and deductibles
Provide detailed appointment information, including time, location, and physician details
Qualifications
High School Diploma, GED, or formal educational equivalent
Minimum of 2 years of customer service or healthcare experience
Proficient in following oral instructions and possessing basic computer and keyboard skills
Strong telephone etiquette and general knowledge of office machines such as printers and scanners
Exceptional customer service skills
Preferred Qualifications
Associate degree in general studies or a related field
One year of experience in a medical office setting
Familiarity with basic medical terminology, with competency expected within three months of hire
Previous registration experience in a healthcare setting
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr