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Economic Stability Specialist

State of Louisiana, New Orleans, Louisiana, United States, 70123

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Mission The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Overview Play a critical role in supporting Louisiana families as an Economic Stability Specialist under the supervision of an ES Manager. This position provides accurate information and guidance on SNAP and Summer EBT programs while ensuring eligibility determinations and benefit allotments are processed correctly and in compliance with program policies. The role offers a high level of responsibility and independent decision-making, contributing directly to program integrity, fiscal accountability, and the effective delivery of essential services that impact individuals, communities, and the state as a whole.

Qualifications

Five years of economic stability social services experience

Six years of full-time work experience in any field plus two years of economic stability social services experience

A bachelor's degree plus two years of economic stability social services experience

An advanced degree in a social sciences field, business, public, or health administration plus one year of economic stability social services experience

Experience Substitution Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Responsibilities

Performs problem solving and triage related to SEBT card and benefit issues to ensure timely and accurate resolution for clients.

Identifies program problem areas and recommends corrective actions to prevent federal fiscal sanctions, service inequities, and inaccurate benefit determinations.

Develops and recommends revisions to forms, procedures, and policies to reduce workload, minimize errors, and improve service delivery.

Researches and analyzes SNAP and SEBT program policies to assess impacts on staff, clients, programs, and partners, and recommends compliant policy or procedural changes.

Organizes and participates in special projects, reports, and workgroups to improve productivity, reduce errors, and support policy or system changes driven by legislation or agency initiatives.

Serves as a subject matter expert for SNAP and SEBT programs by communicating with school administrators, system personnel, and customers, and identifying training needs with recommendations to ES Manager.

Position Details Location: Medical Vendor Administration / ES New Orleans Region 1-FSA 1 / Orleans Parish

Appointment Type: this position may be filled as a probationary appointment, a promotional appointment or a job appointment (temporary appointment that may last up to 48 months)

Compensation: Economic Stability Specialist - 22.75 hr / 1,820 bi-weekly

Cost Center: 3052130204

Position Number: 50688583

How to Apply No Civil Service test score is required to be considered for this vacancy.

To apply for this vacancy, click the Apply link and complete an electronic application which can be used for this vacancy as well as future opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Status messages are located in the Information section of the current job opportunities page.

Information to support your eligibility for the position must be included in the application (relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information Paul Tran

Paul.Tran3@la.gov

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

Legal Statements This organization participates in E-verify. For more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

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