Key Account Manager, Rare Diseases (GTA)
Scorpion Therapeutics, New Bremen, Ohio, United States
Role Summary
The Key Account Manager (KAM) serves as the liaison between Takeda and treatment centers within the designated territory, acting as an ambassador for the Takeda brand, vision, and values. The role focuses on growing key accounts in the Greater Toronto Area and Southwest Ontario for Takeda’s hereditary angioedema and immunology therapies, with emphasis on physicians who utilize these therapies (immunology, hematology, neurology). Responsibilities
Therapeutic Area and Product Specialist:
Execute strategy and key account tactics to drive Takeda performance, including product and therapeutic education for prescribers and stakeholders. Maintain up-to-date knowledge of relevant therapies and competitors. Deliver in-service training on disease state and Takeda therapies to key stakeholders. Utilize AI-powered tools and digital platforms to boost engagement, automate reporting, streamline information, and generate actionable analytics.
Key Account Management:
Manage key accounts and build strong relationships with KOLs, physicians, nurses, and transfusion services. Develop strategic key account plans to strengthen partnerships and maximize account potential. Leverage AI-powered virtual engagement platforms for timely, compliant, and personalized remote interactions with KOLs/HCPs on therapies and disease states.
Commercial Excellence:
Achieve sales and business objectives in the assigned territory. Identify new opportunities to meet unique account needs, establishing Takeda as a trusted partner. Track and report KPIs and performance metrics. Use CRM to prioritize objectives based on segmentation, strategy, and past interactions. Utilize digital dashboards and analytics to monitor engagement, identify trends, and optimize territory planning.
Communication & Cross-Functional Collaboration:
Collaborate with cross-functional team to ensure alignment in objectives and coordination of activities with accounts and external stakeholders. Identify and raise relevant issues and propose solutions through appropriate channels. Conduct market surveillance and communicate to key internal stakeholders; in-field intelligence on customer insights, external stakeholder activities and trends.
Qualifications
Required: Bachelor’s degree or equivalent; graduate degree an asset. Required: 5+ years of sales/key account management experience to healthcare professionals in the pharmaceutical, biotech, device, specialty or healthcare industry. Required: Relevant background in neurology, hematology, immunology, or rare disease. Required: Demonstrated growth and learning mindset, including courage to implement innovative approaches and the agility to adapt to drive success. Required: Proficiency with CRM, data analytics, and AI-powered productivity tools (e.g., Microsoft Copilot, Salesforce, Power BI). Required: Ability to quickly adopt new digital platforms and translate analytics into actionable insights. Required: Track record of combining technology-driven insights with advanced interpersonal and relationship-building skills. Required: Experience with virtual engagement platforms and digital collaboration tools to maintain high-impact remote interactions. Required: Familiarity with AI-based CRM systems and insight capture platforms to streamline documentation and enhance strategic account planning. Preferred: Pharmaceutical product launch experience. Required: Willingness and ability to travel within territory, including overnight travel (~30%). Preferred: Candidates based in the GTA region. Education
Bachelor’s degree or equivalent; graduate degree an asset. Additional Requirements
Location: CAN - Remote (Ontario). Travel: Willingness to travel within the territory, including overnight travel (~30%).
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The Key Account Manager (KAM) serves as the liaison between Takeda and treatment centers within the designated territory, acting as an ambassador for the Takeda brand, vision, and values. The role focuses on growing key accounts in the Greater Toronto Area and Southwest Ontario for Takeda’s hereditary angioedema and immunology therapies, with emphasis on physicians who utilize these therapies (immunology, hematology, neurology). Responsibilities
Therapeutic Area and Product Specialist:
Execute strategy and key account tactics to drive Takeda performance, including product and therapeutic education for prescribers and stakeholders. Maintain up-to-date knowledge of relevant therapies and competitors. Deliver in-service training on disease state and Takeda therapies to key stakeholders. Utilize AI-powered tools and digital platforms to boost engagement, automate reporting, streamline information, and generate actionable analytics.
Key Account Management:
Manage key accounts and build strong relationships with KOLs, physicians, nurses, and transfusion services. Develop strategic key account plans to strengthen partnerships and maximize account potential. Leverage AI-powered virtual engagement platforms for timely, compliant, and personalized remote interactions with KOLs/HCPs on therapies and disease states.
Commercial Excellence:
Achieve sales and business objectives in the assigned territory. Identify new opportunities to meet unique account needs, establishing Takeda as a trusted partner. Track and report KPIs and performance metrics. Use CRM to prioritize objectives based on segmentation, strategy, and past interactions. Utilize digital dashboards and analytics to monitor engagement, identify trends, and optimize territory planning.
Communication & Cross-Functional Collaboration:
Collaborate with cross-functional team to ensure alignment in objectives and coordination of activities with accounts and external stakeholders. Identify and raise relevant issues and propose solutions through appropriate channels. Conduct market surveillance and communicate to key internal stakeholders; in-field intelligence on customer insights, external stakeholder activities and trends.
Qualifications
Required: Bachelor’s degree or equivalent; graduate degree an asset. Required: 5+ years of sales/key account management experience to healthcare professionals in the pharmaceutical, biotech, device, specialty or healthcare industry. Required: Relevant background in neurology, hematology, immunology, or rare disease. Required: Demonstrated growth and learning mindset, including courage to implement innovative approaches and the agility to adapt to drive success. Required: Proficiency with CRM, data analytics, and AI-powered productivity tools (e.g., Microsoft Copilot, Salesforce, Power BI). Required: Ability to quickly adopt new digital platforms and translate analytics into actionable insights. Required: Track record of combining technology-driven insights with advanced interpersonal and relationship-building skills. Required: Experience with virtual engagement platforms and digital collaboration tools to maintain high-impact remote interactions. Required: Familiarity with AI-based CRM systems and insight capture platforms to streamline documentation and enhance strategic account planning. Preferred: Pharmaceutical product launch experience. Required: Willingness and ability to travel within territory, including overnight travel (~30%). Preferred: Candidates based in the GTA region. Education
Bachelor’s degree or equivalent; graduate degree an asset. Additional Requirements
Location: CAN - Remote (Ontario). Travel: Willingness to travel within the territory, including overnight travel (~30%).
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