Senior Analyst, Product Marketing - Web & Digital Experience Strategy
salesforce.com, inc., Indianapolis, Indiana, us, 46262
Overview
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category: Marketing & Communications
About Salesforce: Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Role Senior Analyst, Web & Digital Experience Strategy — help shape how Salesforce Marketing Cloud shows up across web and digital touchpoints as part of integrated campaigns, content programs, and go-to-market initiatives.
This role sits at the intersection of Product Marketing, Integrated Marketing, and Digital Experience. You'll focus on what experiences we create, why they exist, and how they connect across channels — ensuring web plays the right role within larger customer journeys, not operating as a standalone execution function.
While web remains a critical surface area, this role is not responsible for hands-on site production or page builds. Instead, you'll partner closely with Digital, Creative, and Campaign teams to influence structure, messaging, content strategy, and conversion paths - helping translate marketing strategy into cohesive digital experiences.
What You'll Do
Digital Experience & Web Strategy — Help define how web experiences support campaigns, launches, and always-on marketing programs
Contribute to web experience frameworks, including:
Page and experience types
Content patterns and modular storytelling
Offer strategy and CTA placement
Conversion paths across funnel stages
Provide strategic input on site structure, discoverability, and experience flow in partnership with Digital teams
Ensure web experiences reflect customer intent, campaign goals, and product positioning
Campaign, Content & GTM Alignment
Partner with Product Marketing and Integrated Marketing to translate GTM strategy into cohesive digital experiences
Ensure campaign narratives, messaging, and offers are consistently represented across web and supporting channels
Support launch and campaign planning by advising on:
Which web experiences are needed
How content should be structured
How journeys should connect across touchpoints
Help align digital experiences to different audiences, regions, and stages of the customer lifecycle
Performance, Optimization & Insights
Partner with SEO, SEM, and Analytics teams to ensure digital experiences align to intent and performance goals
Use performance insights to inform recommendations around:
Content prioritization
Offer strategy
Experience improvements
Help ensure traffic from organic and paid channels lands in relevant, conversion-oriented experiences
Cross-Functional Collaboration
Work closely with:
Product Marketing
Integrated Marketing and Campaign teams
Digital Experience and Creative teams
Regional and field marketing partners
Act as a strategic partner and connector across teams, helping align priorities and reduce friction
Balance multiple initiatives while keeping work anchored to broader GTM goals
What Success Looks Like
Web and digital experiences clearly support campaign, launch, and pipeline objectives
Campaign narratives and offers feel cohesive across channels, with web playing a defined role
Content and experiences are intentional, well-structured, and aligned to audience needs
Digital teams receive clear strategic direction and context for execution
Stakeholders trust you as a thoughtful partner on digital experience and campaign alignment
You're recognized as a growing strategic voice in how digital experiences support go-to-market motion
What We're Looking For
Required Experience
— 3-6 years of experience in product marketing, integrated marketing, or digital marketing roles
Experience working closely with web and digital experience teams, even if not executing directly
Familiarity with campaign-based marketing, content strategy, and lead generation models
Experience collaborating with SEO, SEM, or analytics partners
Ability to think strategically while operating within fast-moving, cross-functional environments
Skills & Strengths
Strong strategic thinking with the ability to translate ideas into clear direction
Understanding of how web, content, and campaigns work together within customer journeys
Comfort working with frameworks, messaging structures, and experience models
Clear communicator who can align multiple teams around shared goals
Curious, proactive, and eager to grow into broader GTM and strategy responsibilities
Nice to Have
Experience with Salesforce Marketing Cloud or similar enterprise marketing platforms
Familiarity with CMS and marketing automation concepts (without owning execution)
Exposure to B2B SaaS or enterprise go-to-market models
Experience supporting global or regional marketing efforts
Why This Role Matters This role helps ensure our digital experiences are intentional, connected, and grounded in strategy - not just well-designed or well-executed. By bridging Product Marketing, Campaigns, and Digital teams, you'll help Salesforce Marketing Cloud show up as one cohesive brand across channels, while building deep expertise in integrated digital experience strategy within a leading enterprise organization.
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
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Job Category: Marketing & Communications
About Salesforce: Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Role Senior Analyst, Web & Digital Experience Strategy — help shape how Salesforce Marketing Cloud shows up across web and digital touchpoints as part of integrated campaigns, content programs, and go-to-market initiatives.
This role sits at the intersection of Product Marketing, Integrated Marketing, and Digital Experience. You'll focus on what experiences we create, why they exist, and how they connect across channels — ensuring web plays the right role within larger customer journeys, not operating as a standalone execution function.
While web remains a critical surface area, this role is not responsible for hands-on site production or page builds. Instead, you'll partner closely with Digital, Creative, and Campaign teams to influence structure, messaging, content strategy, and conversion paths - helping translate marketing strategy into cohesive digital experiences.
What You'll Do
Digital Experience & Web Strategy — Help define how web experiences support campaigns, launches, and always-on marketing programs
Contribute to web experience frameworks, including:
Page and experience types
Content patterns and modular storytelling
Offer strategy and CTA placement
Conversion paths across funnel stages
Provide strategic input on site structure, discoverability, and experience flow in partnership with Digital teams
Ensure web experiences reflect customer intent, campaign goals, and product positioning
Campaign, Content & GTM Alignment
Partner with Product Marketing and Integrated Marketing to translate GTM strategy into cohesive digital experiences
Ensure campaign narratives, messaging, and offers are consistently represented across web and supporting channels
Support launch and campaign planning by advising on:
Which web experiences are needed
How content should be structured
How journeys should connect across touchpoints
Help align digital experiences to different audiences, regions, and stages of the customer lifecycle
Performance, Optimization & Insights
Partner with SEO, SEM, and Analytics teams to ensure digital experiences align to intent and performance goals
Use performance insights to inform recommendations around:
Content prioritization
Offer strategy
Experience improvements
Help ensure traffic from organic and paid channels lands in relevant, conversion-oriented experiences
Cross-Functional Collaboration
Work closely with:
Product Marketing
Integrated Marketing and Campaign teams
Digital Experience and Creative teams
Regional and field marketing partners
Act as a strategic partner and connector across teams, helping align priorities and reduce friction
Balance multiple initiatives while keeping work anchored to broader GTM goals
What Success Looks Like
Web and digital experiences clearly support campaign, launch, and pipeline objectives
Campaign narratives and offers feel cohesive across channels, with web playing a defined role
Content and experiences are intentional, well-structured, and aligned to audience needs
Digital teams receive clear strategic direction and context for execution
Stakeholders trust you as a thoughtful partner on digital experience and campaign alignment
You're recognized as a growing strategic voice in how digital experiences support go-to-market motion
What We're Looking For
Required Experience
— 3-6 years of experience in product marketing, integrated marketing, or digital marketing roles
Experience working closely with web and digital experience teams, even if not executing directly
Familiarity with campaign-based marketing, content strategy, and lead generation models
Experience collaborating with SEO, SEM, or analytics partners
Ability to think strategically while operating within fast-moving, cross-functional environments
Skills & Strengths
Strong strategic thinking with the ability to translate ideas into clear direction
Understanding of how web, content, and campaigns work together within customer journeys
Comfort working with frameworks, messaging structures, and experience models
Clear communicator who can align multiple teams around shared goals
Curious, proactive, and eager to grow into broader GTM and strategy responsibilities
Nice to Have
Experience with Salesforce Marketing Cloud or similar enterprise marketing platforms
Familiarity with CMS and marketing automation concepts (without owning execution)
Exposure to B2B SaaS or enterprise go-to-market models
Experience supporting global or regional marketing efforts
Why This Role Matters This role helps ensure our digital experiences are intentional, connected, and grounded in strategy - not just well-designed or well-executed. By bridging Product Marketing, Campaigns, and Digital teams, you'll help Salesforce Marketing Cloud show up as one cohesive brand across channels, while building deep expertise in integrated digital experience strategy within a leading enterprise organization.
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
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