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Bilingual Customer Service/Collections Representative - HVC 02.23.2026 CF

LocateSmarter, Cedar Falls, Iowa, United States, 50613

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Overview NOW HIRING!! STOP IN- WALK IN- CALL IN- DON'T LET THIS OPPORTUNITY PASS YOU BY.

Now is the time to take

THE NEXT STEP

and come to CBE for a career. You could start as a

Bilingual Customer Service/Collections Agent

as soon as Monday, February 23rd, 2026.

FLEXIBLE SCHEDULES AVAILABLE:

Full-time (40 hr) flexible weekday schedule with 1 required night until 8pm.

In-Office Environment, Competitive Pay, Benefits AND you can earn Commission!

CBE provides 3 weeks paid training and supports you every step of the way!

Strong Belief in Promote from Within (Your New Career is up to you)

Apply TODAY!

Purpose of the Position As a Collection Associate you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer service and deadline-oriented environment.

Responsibilities & Qualifications

At least 18 years of age

High School Diploma or GED

9+ months of work history (customer service experience preferred)

Computer and typing skills required

Excellent attendance

Self-starter with great attention to detail

Customer service mindset

Strong communication, persuasion, and negotiation skills

Ability to handle multiple tasks simultaneously

Strong work ethic

A competitive spirit, an unrelenting drive to be the best

Ability to learn new information and integrate processes

Achieve schedule adherence and compliance expectations

Meet productivity and call quality standards as set by the company

Problem solving skills & ability to recommend solutions

Bilingual English/Spanish

Additional Information

Training: CBE provides 3 weeks of paid training, no call center experience necessary!

Day shift available for full-time work

Flexible schedule for part-time work

Compensation: $15.00 - $16.00 + per hour plus commissions

This position pays a base wage + commission. Commissions can pay anywhere from $300.00 to $600.00 per month, if you meet your individual and department goals.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status or other protected statuses in accordance with applicable federal, state and local laws. Background checks and drug testing required.

#CF1

CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.

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