Job Description
The Card and Commerce Marketing team identifies and drives strategic, high-impact initiatives that deliver marketing campaigns customers love, and help to achieve industry-leading results as measured by growth and engagement.
As a Business Management Senior Associate in Card and Commerce Marketing, you will collaborate closely with Marketing Leadership, Finance and Business Management teams, Product and Channel Managers, Analytics, Operations, and other key partners across the organization. You will be responsible for managing projects and initiatives of varying complexity, often navigating periods of high demand and shifting priorities. Success in this role requires adaptability, strong organizational skills, and the ability to thrive in a fast-paced, dynamic environment. You will build and maintain strong relationships with stakeholders to strategically plan, coordinate, and execute marketing agendas, campaigns, projects, and deliverables.
Job Responsibilities
Prepare and present executive management reports on marketing performance
Track and report team OKRs, delivering performance scorecards
Lead capacity planning, budget management, and resource allocation for centralized functions
Set deadlines, assign ownership, and monitor progress for team deliverables
Coordinate cross-functional projects with Brand, Commerce, and marketing teams
Convert data into clear narratives highlighting successes and opportunities
Build partnerships with stakeholders to achieve marketing goals
Run cross-functional meetings, set agendas, capture action items, and ensure follow-ups
Identify, escalate, and resolve issues affecting project timelines or outcomes
Execute strategic projects to improve marketing performance, growth, and engagement
Required Qualifications, Capabilities, and Skills
5 or more years of experience
Strong project management skills
Ability to partner and influence others
Thought leadership and relentless focus on marketing excellence
Good verbal and written communications
Organized, initiative-taker, with the ability to manage multiple projects simultaneously
Strong influencing, negotiation, and relationship skills
Demonstrated ability to influence and drive measurable outcomes
Exceptional analytical, process, and problem-solving skills
Possess both cross-functional business and operational acumen
Proven interpersonal effectiveness and ability to collaborate and work well with all levels of management and across organizational boundaries
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
Benefits We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
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As a Business Management Senior Associate in Card and Commerce Marketing, you will collaborate closely with Marketing Leadership, Finance and Business Management teams, Product and Channel Managers, Analytics, Operations, and other key partners across the organization. You will be responsible for managing projects and initiatives of varying complexity, often navigating periods of high demand and shifting priorities. Success in this role requires adaptability, strong organizational skills, and the ability to thrive in a fast-paced, dynamic environment. You will build and maintain strong relationships with stakeholders to strategically plan, coordinate, and execute marketing agendas, campaigns, projects, and deliverables.
Job Responsibilities
Prepare and present executive management reports on marketing performance
Track and report team OKRs, delivering performance scorecards
Lead capacity planning, budget management, and resource allocation for centralized functions
Set deadlines, assign ownership, and monitor progress for team deliverables
Coordinate cross-functional projects with Brand, Commerce, and marketing teams
Convert data into clear narratives highlighting successes and opportunities
Build partnerships with stakeholders to achieve marketing goals
Run cross-functional meetings, set agendas, capture action items, and ensure follow-ups
Identify, escalate, and resolve issues affecting project timelines or outcomes
Execute strategic projects to improve marketing performance, growth, and engagement
Required Qualifications, Capabilities, and Skills
5 or more years of experience
Strong project management skills
Ability to partner and influence others
Thought leadership and relentless focus on marketing excellence
Good verbal and written communications
Organized, initiative-taker, with the ability to manage multiple projects simultaneously
Strong influencing, negotiation, and relationship skills
Demonstrated ability to influence and drive measurable outcomes
Exceptional analytical, process, and problem-solving skills
Possess both cross-functional business and operational acumen
Proven interpersonal effectiveness and ability to collaborate and work well with all levels of management and across organizational boundaries
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
Benefits We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
#J-18808-Ljbffr