Escalation Analytics Specialist (Ops & Insights)

A global technology leader is seeking an Escalation Operations Specialist (Analytics) in Englewood Cliffs, NJ. This role involves supporting customer service operations and improving satisfaction through analytics. Candidates must have a Bachelor's Degree and a minimum of 4 years' analytics experience. Strong skills in Microsoft Excel, communication, and data visualization tools are essential. The position offers hourly pay of $28-31 with benefits, and a contract duration of 6 months with potential for extension or permanent placement. #J-18808-Ljbffr