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Client Services Account Coordinator

AKA US, New York, New York, us, 10261

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Overview AKA NYC

is a New York City based, award-winning, fully integrated advertising agency with unparalleled expertise across the arts & entertainment, leisure, travel, retail, and tourism sectors. We are content-forward and data-fueled with a proven record of delivering cross-platform campaigns that get results.

We are proud to partner with some of the most iconic names in entertainment, culture, and live experiences. Our client roster includes

Broadway’s biggest shows , world-renowned institutions like

The Metropolitan Museum of Art , vibrant attractions such as

The New York Botanical Garden , and dynamic sports organizations like the

Harlem Globetrotters . From the magic of live theatre to the energy of stadiums and the wonder of cultural landmarks, we craft campaigns that connect audiences with real experiences – providing real stories, real emotions and real connections.

AKA NYC

is seeking an Account Coordinator to provide support across our Client Services team. The Account Coordinator will foster excellent client relationships across a portfolio of accounts and undertake administrative duties to support the management and delivery of campaigns and reporting. The Account Coordinator is a full-time, non-exempt position that is based in New York City.

What You’ll Do

Support the Client Services department with all aspects of campaigns and account management

Collaborate across departments to ensure accurate and timely delivery

Brief in and manage artwork creation and delivery via our project management system, Asana

Support the Account Manager and Director with follow ups and action items

Assist with administrative tasks such as scheduling meetings; preparing agendas, decks and other materials; and taking meeting notes

Help with the daily workflow within the Client Services team—help projects move forward, review work for accuracy, conduct research, and get client approval

Establish and maintain excellent relationship with clients

Performs other duties as assigned.

Who We’re Looking For

1-2 years experience working in an administrative role or similar, ideally within the marketing or entertainment industries

Excellent verbal and written communication skills with ability to present information clearly

Excellent proofreading skills

Ability to anticipate and deliver client needs in a timely manner

Ability to build and foster strong relationships with clients and a commitment to providing them with the highest level of service

Proficiency with Microsoft Office suite including Excel, Word, PowerPoint, Outlook, and Teams

Understanding of AKA’s servings and offerings

Demonstrated ability to work autonomously and as part of a team

Self-starter who can take initiative, problem-solve, and thrive in a fast-paced environment

Genuine interest in advertising and passion for the theatrical, arts, institutions, travel, and tourism categories

What We Offer The salary range for this position in New York, NY is $45,000 to $52,000 per year.

The base pay actually offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, and years of experience. A discretionary bonus may be provided as part of the total compensation package.

AKA also offers a comprehensive benefits package designed to support your well-being, growth, and balance, including:

Comprehensive healthcare & dental – 100% employer-paid for employees

Generous PTO policy, plus ½-day Summer Fridays to make the most of sunny days

Hybrid work model – a balance of in-office collaboration (minimum three days per week) and flexibility

Continuous growth & learning – annual Training & Development fund to sharpen your skills

Financial wellness perks – student loan repayment or tuition assistance based on tenure

Paid parental leave – up to 12 weeks to support growing families

Sabbatical opportunities – recharge and return inspired with paid time off for long-term employees

A pet-friendly office – because great ideas come with great company

A Note on Diversity and Inclusion

At AKA, we believe our team is at its best when we reflect the diversity of our community. We strive to hire and cultivate the best talent so when recruiting we work to actively reach and engage a wide community of people. We’re passionate about creating an inclusive workplace that promotes and values diversity. We believe a diverse team makes us smarter, more creative, and helps us better understand the needs of the audiences we target with our campaigns.

AKA is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.

Sound like a good fit? We’d love to hear from you! Please apply through our website. No phone calls or walk-ins, please.

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