Senior Growth Operations Analyst
Full Time | Remote
Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor‑made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary We are looking for a Senior Growth Operations Analyst ready to take us to the next level! If you have experience in market research, business development intelligence within the public sector vertical and are looking for your next career move, apply now!
Job Description The Senior Growth Operations Analyst serves as a strategic partner and subject matter expert supporting the Revenue Operating Portfolio, with a focus on state and local government markets. This role combines deep public sector expertise with hands‑on research, planning support, and business development intelligence to drive proactive opportunity pursuit. The Senior Analyst also plays a key role in mentoring junior analysts and contributing to team development. This position will be full‑time and remote.
This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer.
What You’ll Do Research & Market Intelligence
Lead market research initiatives to identify trends, competitive dynamics, and emerging opportunities within state and local government markets
Develop and maintain comprehensive competitive intelligence profiles, tracking competitor positioning, wins/losses, and strategic moves across public sector accounts
Conduct in‑depth research on prospective state and local government clients, including organizational priorities, political landscape, key decision‑makers, budget cycles, and procurement patterns
Lead intelligence gathering for strategic accounts, synthesizing insights and presenting actionable recommendations to leadership
Monitor legislative and regulatory developments that may impact public sector opportunities
Strategic Advisory & Planning
Partner with division leaders and account managers to develop comprehensive account strategies and opportunity assessments, providing strategic recommendations based on market analysis
Evaluate and qualify cooperative contract, IDIQ, and task order opportunities, advising on pursuit viability and competitive positioning
Lead capture planning efforts by compiling and analyzing background on requirements, incumbents, and potential partnering firms
Develop strategic recommendations for market entry, expansion, and positioning within state and local government sectors
Identify and assess partnership and teaming opportunities to strengthen competitive positioning
Enablement & Content Development
Manage the competitive intelligence repository, ensuring quality, relevance, and timely distribution of insights
Lead development of pursuit content, sales collateral, and thought leadership materials
Maintain pipeline data integrity and develop performance reporting and dashboards
Team Development
Develop and deliver training on public sector markets, procurement processes, and competitive intelligence best practices
Review and provide feedback on junior analyst deliverables to ensure quality and accuracy
Contribute to continuous improvement of team processes, tools, and methodologies
What You’ll Need Required:
5-8 years of experience in research, business development, sales operations, or a related analytical role
Demonstrated experience working with state and/or local government clients or markets required
Strong understanding of public sector procurement processes, budget cycles, and decision‑making structures
Experience in government contracting or professional services strongly preferred
Proven ability to synthesize complex information and translate insights into strategic recommendations
Experience mentoring, training, or leading junior team members
Proficiency with CRM systems (Salesforce preferred) and Microsoft Office Suite
Excellent written and verbal communication skills, with the ability to present to leadership
Strong critical thinking, problem‑solving, and project management abilities
Ability to manage multiple priorities and work collaboratively across teams
Physical Demands
Ability to safely and successfully perform the essential job functions
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.
$80,000 - $90,000 per year
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
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Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor‑made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary We are looking for a Senior Growth Operations Analyst ready to take us to the next level! If you have experience in market research, business development intelligence within the public sector vertical and are looking for your next career move, apply now!
Job Description The Senior Growth Operations Analyst serves as a strategic partner and subject matter expert supporting the Revenue Operating Portfolio, with a focus on state and local government markets. This role combines deep public sector expertise with hands‑on research, planning support, and business development intelligence to drive proactive opportunity pursuit. The Senior Analyst also plays a key role in mentoring junior analysts and contributing to team development. This position will be full‑time and remote.
This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer.
What You’ll Do Research & Market Intelligence
Lead market research initiatives to identify trends, competitive dynamics, and emerging opportunities within state and local government markets
Develop and maintain comprehensive competitive intelligence profiles, tracking competitor positioning, wins/losses, and strategic moves across public sector accounts
Conduct in‑depth research on prospective state and local government clients, including organizational priorities, political landscape, key decision‑makers, budget cycles, and procurement patterns
Lead intelligence gathering for strategic accounts, synthesizing insights and presenting actionable recommendations to leadership
Monitor legislative and regulatory developments that may impact public sector opportunities
Strategic Advisory & Planning
Partner with division leaders and account managers to develop comprehensive account strategies and opportunity assessments, providing strategic recommendations based on market analysis
Evaluate and qualify cooperative contract, IDIQ, and task order opportunities, advising on pursuit viability and competitive positioning
Lead capture planning efforts by compiling and analyzing background on requirements, incumbents, and potential partnering firms
Develop strategic recommendations for market entry, expansion, and positioning within state and local government sectors
Identify and assess partnership and teaming opportunities to strengthen competitive positioning
Enablement & Content Development
Manage the competitive intelligence repository, ensuring quality, relevance, and timely distribution of insights
Lead development of pursuit content, sales collateral, and thought leadership materials
Maintain pipeline data integrity and develop performance reporting and dashboards
Team Development
Develop and deliver training on public sector markets, procurement processes, and competitive intelligence best practices
Review and provide feedback on junior analyst deliverables to ensure quality and accuracy
Contribute to continuous improvement of team processes, tools, and methodologies
What You’ll Need Required:
5-8 years of experience in research, business development, sales operations, or a related analytical role
Demonstrated experience working with state and/or local government clients or markets required
Strong understanding of public sector procurement processes, budget cycles, and decision‑making structures
Experience in government contracting or professional services strongly preferred
Proven ability to synthesize complex information and translate insights into strategic recommendations
Experience mentoring, training, or leading junior team members
Proficiency with CRM systems (Salesforce preferred) and Microsoft Office Suite
Excellent written and verbal communication skills, with the ability to present to leadership
Strong critical thinking, problem‑solving, and project management abilities
Ability to manage multiple priorities and work collaboratively across teams
Physical Demands
Ability to safely and successfully perform the essential job functions
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.
$80,000 - $90,000 per year
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
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