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Social Media Content Coordinator

Fello, Cleveland, Ohio, us, 44101

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Fello is a profitable, hyper-growth, VC-backed B2B SaaS company building the

AI Operating System for relationship-driven growth

. Our platform combines

data intelligence, marketing automation, and conversational AI

to help businesses engage smarter, move faster, and scale effortlessly. We turn complex data into simple, intelligent actions — automating everything from outreach to follow-up.

Our social presence is an extension of our community. This role exists to ensure Fello shows up consistently, helpfully, and thoughtfully across social platforms — both in what we publish and how we engage.

About You: We’re looking for a

Social Media Content Coordinator

to support Fello’s social and community presence with a focus on

short-form video, consistent publishing, and thoughtful engagement

.

You’ll work closely with Marketing, Growth Marketing, and Community to help turn leadership insight into social content, ensure inbound messages don’t get missed, and help Fello stay present across a growing set of platforms. This is a hands‑on execution role — not a strategy role — designed for someone who enjoys operating, organizing, and following through.

You Will:

Film short‑form video content with Fello leadership (President, CEO, and others)

Capture in‑office, event, community, and behind‑the‑scenes content

Perform

light social‑first editing

(jump cuts, captions, framing, pacing)

Publish and manage content across priority channels:

Primary:

Facebook & Instagram

Secondary:

TikTok, LinkedIn, YouTube Shorts

Support occasional

podcast filming

(basic setup and recording assistance)

Respond to inbound social messages, comments, and mentions on posting platforms

Partner with Growth Marketing

to:

Help route, respond to, or elevate messages appropriately

Track recurring questions, themes, and sentiment

Collaborate with Marketing on campaigns, launches, and content priorities

Work with the Community Leader to support events, education, and engagement

Use AI tools to:

Assist with editing and caption drafts

Suggest content ideas and hooks

Improve speed and consistency of workflows

You Have:

Based in Cleveland, OH and able to work in person

Comfortable filming executives and working alongside leadership

Strong instincts for social scripts, content, and tone

Experience with light video editing for social platforms

Organized, responsive, and detail‑oriented

Interested in using AI tools to improve efficiency

Open to occasional travel

Nice to Haves:

Familiarity with podcast recording basics

Comfort working cross‑functionally with marketing and growth teams

Exposure to B2B, SaaS, or real estate content

Competitive Compensation:

Attractive salary and benefits package.

Flexible Work Environment:

Fully remote work with flexible hours to promote work‑life balance.

Professional Growth:

Opportunities for career advancement and professional development.

Health & Wellness:

Comprehensive health, dental, and vision insurance plans.

Paid Time Off:

Generous PTO and paid holidays to recharge and relax.

Collaborative Culture:

A supportive team environment that values innovation and collaboration.

Equity Options:

Opportunity to own a part of Fello and share in our success.

Cutting‑Edge Projects:

Work on innovative products that leverage AI and advanced technologies.

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