Entry Level Customer Training Specialist – Traveling
The Reynolds and Reynolds Company, Detroit, Michigan, United States, 48228
Overview
Job Description
The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.
Responsibilities
Travel approximately 80% of the time, both individually and with a team, to install and convert our software for customers.
Meet with dealership management to understand needs for each dealership; customize the system and train key dealership personnel on how to use the solution.
When not at a customer site, support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from a home office.
Requirements
Bachelor's degree or equivalent experience
Ability to travel 80% of the time
Outgoing, friendly personality
Strong written and verbal communication skills
Must have reliable transportation as well as a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
Must have reliable home internet with sufficient bandwidth for video conferencing
Benefits
Medical, dental, vision, life insurance, and a health savings account
401(k) with up to 6% matching
Paid vacation and sick days
Eight paid holidays
Referral bonuses
Professional development and training
Promotion from within
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
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Job Description
The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.
Responsibilities
Travel approximately 80% of the time, both individually and with a team, to install and convert our software for customers.
Meet with dealership management to understand needs for each dealership; customize the system and train key dealership personnel on how to use the solution.
When not at a customer site, support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from a home office.
Requirements
Bachelor's degree or equivalent experience
Ability to travel 80% of the time
Outgoing, friendly personality
Strong written and verbal communication skills
Must have reliable transportation as well as a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
Must have reliable home internet with sufficient bandwidth for video conferencing
Benefits
Medical, dental, vision, life insurance, and a health savings account
401(k) with up to 6% matching
Paid vacation and sick days
Eight paid holidays
Referral bonuses
Professional development and training
Promotion from within
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
#J-18808-Ljbffr