Overview
Capital One Travel (COT) is a challenger to established legacy credit card travel franchises. In just 3 years, COT has emerged as the 3rd largest credit card travel franchise in the US. COT has a mandate to move fast and pursue big-ambitious goals. This role falls under the broader ‘Customer Segments’ organization which is responsible for setting a clear vision, ensuring a connected customer experience, and driving growth across our customer segments - both Consumer and Business. COT’s current FinTech offerings, such as “Cancel For Any Reason (CFAR)” and “Flight Disruption Assistance (FDA)” offer customers unmatched flexibility and peace of mind. This role will lead the operation of existing Fintech products and the development of new and innovative features to expand and enhance our offerings and deliver more value to customers.” This person will be dedicated to exploring and executing high-risk/high-reward opportunities that could fundamentally change Capital One Travel’s flexibility offerings. This Product Manager will lead the research and concept validation for entirely new Flexibility products and features. Responsibilities
Proactively seek out and investigate new, large-scale opportunities that have the potential to drive significant value to customers and sustainable future growth for Capital One Travel. Conduct market analysis, competitive landscape assessments, and customer research to fully understand customer expectations and competitor offerings. Balance business opportunities with customer needs, ensuring that new product concepts solve real problems for the user. Function as an internal consultant and gain buy-in by effectively communicating customer value and business potential to core product, risk and delivery teams who are responsible for final execution. Take ownership of ideas and build the strategic and evidential case required to turn ideas into reality, while also managing execution of those ideas. Management/Team Context
Manager, Product Management (PXDP50). Product Management at Capital One is a dynamic craft focused on reimagining the status quo and driving innovative, sustainable customer experiences through technology. The role aligns with Capital One’s product framework and a broader portfolio of growth and transformation initiatives. Capital One Product Framework
In this role, you’ll be expected to demonstrate proficiency in five areas considered foundational for successful Product Management: Human Centered – Obsess over internal and external customer needs to reimagine and innovate product solutions Business Focused – Deliver game-changing outcomes by focusing on leverage and execution excellence Technology Driven – Leverage technology to deliver innovative and resilient solutions with near-term and long-term value Integrated Problem Solving – Identify and resolve complex problems to deliver outcomes while mitigating product risks Transformational Leadership – Lead cross-functional teams to solve customer problems and drive organizational alignment Basic Qualifications
At least 3 years of experience working in Product Management Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or related quantitative field) A Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications
Experience translating business strategy and analysis into consumer-facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $164,800 - $188,100 for Manager, Product Management New York, NY: $179,700 - $205,100 for Manager, Product Management Richmond, VA: $149,800 - $171,000 for Manager, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected in the offer letter. This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you require an accommodation during the application process, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One’s recruiting process, please email Careers@capitalone.com. Capital One does not provide, endorse nor guarantee third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities; positions posted in Canada, the United Kingdom, or the Philippines are for Capital One Canada, Capital One Europe, and Capital One Philippines Service Corp. (COPSSC) respectively.
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Capital One Travel (COT) is a challenger to established legacy credit card travel franchises. In just 3 years, COT has emerged as the 3rd largest credit card travel franchise in the US. COT has a mandate to move fast and pursue big-ambitious goals. This role falls under the broader ‘Customer Segments’ organization which is responsible for setting a clear vision, ensuring a connected customer experience, and driving growth across our customer segments - both Consumer and Business. COT’s current FinTech offerings, such as “Cancel For Any Reason (CFAR)” and “Flight Disruption Assistance (FDA)” offer customers unmatched flexibility and peace of mind. This role will lead the operation of existing Fintech products and the development of new and innovative features to expand and enhance our offerings and deliver more value to customers.” This person will be dedicated to exploring and executing high-risk/high-reward opportunities that could fundamentally change Capital One Travel’s flexibility offerings. This Product Manager will lead the research and concept validation for entirely new Flexibility products and features. Responsibilities
Proactively seek out and investigate new, large-scale opportunities that have the potential to drive significant value to customers and sustainable future growth for Capital One Travel. Conduct market analysis, competitive landscape assessments, and customer research to fully understand customer expectations and competitor offerings. Balance business opportunities with customer needs, ensuring that new product concepts solve real problems for the user. Function as an internal consultant and gain buy-in by effectively communicating customer value and business potential to core product, risk and delivery teams who are responsible for final execution. Take ownership of ideas and build the strategic and evidential case required to turn ideas into reality, while also managing execution of those ideas. Management/Team Context
Manager, Product Management (PXDP50). Product Management at Capital One is a dynamic craft focused on reimagining the status quo and driving innovative, sustainable customer experiences through technology. The role aligns with Capital One’s product framework and a broader portfolio of growth and transformation initiatives. Capital One Product Framework
In this role, you’ll be expected to demonstrate proficiency in five areas considered foundational for successful Product Management: Human Centered – Obsess over internal and external customer needs to reimagine and innovate product solutions Business Focused – Deliver game-changing outcomes by focusing on leverage and execution excellence Technology Driven – Leverage technology to deliver innovative and resilient solutions with near-term and long-term value Integrated Problem Solving – Identify and resolve complex problems to deliver outcomes while mitigating product risks Transformational Leadership – Lead cross-functional teams to solve customer problems and drive organizational alignment Basic Qualifications
At least 3 years of experience working in Product Management Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or related quantitative field) A Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications
Experience translating business strategy and analysis into consumer-facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $164,800 - $188,100 for Manager, Product Management New York, NY: $179,700 - $205,100 for Manager, Product Management Richmond, VA: $149,800 - $171,000 for Manager, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected in the offer letter. This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you require an accommodation during the application process, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One’s recruiting process, please email Careers@capitalone.com. Capital One does not provide, endorse nor guarantee third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities; positions posted in Canada, the United Kingdom, or the Philippines are for Capital One Canada, Capital One Europe, and Capital One Philippines Service Corp. (COPSSC) respectively.
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