Casual Sales Ambassador - Streets at Southpoint
Lush Fresh Handmade Cosmetics, Durham, North Carolina, United States, 27703
Casual Sales Ambassador - Streets at Southpoint
Weekly:
0-19 hours
Sales Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Sales Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more.
We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper.
For our Sales Ambassadors, it's not just about selling soap – it's about making a positive impact on the world, one bar at a time!
Responsibilities
Sales and Customer Experience:
Drive sales by utilizing StoreForce dashboard results and seeking feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales.
Customer Experience:
Consistently deliver a world-class customer experience to every customer. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it.
Building the Brand:
Educate customers on our brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in the shop and through community engagement by hosting store parties and initiatives that help bring in more traffic. Spread what makes Lush unique and inspire others to join us in making a positive impact.
Product Passion:
Continually expand product knowledge with ongoing learning and deep knowledge of all things Lush. Stay up-to-date on products, ingredients, and benefits to confidently make informed recommendations.
Team Involvement
Development:
Use Lush resources to develop effective sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of development, assess performance, and seek feedback and opportunities to improve.
Diversity, Equity, Inclusion, and Belonging:
Encourage open communication and actively listen to team members’ perspectives related to DEIB. Promote belonging by fostering teamwork, collaboration, and valuing each employee's contributions.
Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Participate in teamwork, take breaks as needed, and stay up-to-date with company news.
Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales.
Stock and Inventory:
Use Visual Merchandising guidelines to adjust displays based on sales to improve the customer experience.
Policies and Procedures:
Follow company standards for opening/closing, product integrity, respectful workplace, and health and safety.
Qualifications Required:
Excellent customer service skills
Flexibility to adapt to changing situations and priorities in a fast-paced environment
Knowledge and passion for skincare, natural beauty, and ethical business
Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Preferred:
Experience with consultation-based customer service models
Strong problem-solving skills to address day-to-day issues
Experience working in a team environment
Experience working in skincare or cosmetics
Experience in cross-cultural collaboration and DEIB or social justice training
Fluency in Spanish, French, or other languages
Streets at Southpoint Pay
$15 - $15 USD
Best of luck on your job search, and don't forget to follow us to learn more!
Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples. Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in allyship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.
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0-19 hours
Sales Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Sales Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more.
We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper.
For our Sales Ambassadors, it's not just about selling soap – it's about making a positive impact on the world, one bar at a time!
Responsibilities
Sales and Customer Experience:
Drive sales by utilizing StoreForce dashboard results and seeking feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales.
Customer Experience:
Consistently deliver a world-class customer experience to every customer. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it.
Building the Brand:
Educate customers on our brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in the shop and through community engagement by hosting store parties and initiatives that help bring in more traffic. Spread what makes Lush unique and inspire others to join us in making a positive impact.
Product Passion:
Continually expand product knowledge with ongoing learning and deep knowledge of all things Lush. Stay up-to-date on products, ingredients, and benefits to confidently make informed recommendations.
Team Involvement
Development:
Use Lush resources to develop effective sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of development, assess performance, and seek feedback and opportunities to improve.
Diversity, Equity, Inclusion, and Belonging:
Encourage open communication and actively listen to team members’ perspectives related to DEIB. Promote belonging by fostering teamwork, collaboration, and valuing each employee's contributions.
Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Participate in teamwork, take breaks as needed, and stay up-to-date with company news.
Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales.
Stock and Inventory:
Use Visual Merchandising guidelines to adjust displays based on sales to improve the customer experience.
Policies and Procedures:
Follow company standards for opening/closing, product integrity, respectful workplace, and health and safety.
Qualifications Required:
Excellent customer service skills
Flexibility to adapt to changing situations and priorities in a fast-paced environment
Knowledge and passion for skincare, natural beauty, and ethical business
Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Preferred:
Experience with consultation-based customer service models
Strong problem-solving skills to address day-to-day issues
Experience working in a team environment
Experience working in skincare or cosmetics
Experience in cross-cultural collaboration and DEIB or social justice training
Fluency in Spanish, French, or other languages
Streets at Southpoint Pay
$15 - $15 USD
Best of luck on your job search, and don't forget to follow us to learn more!
Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples. Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in allyship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.
Create a Job Alert
Interested in building your career at Internal Job Board? Get future opportunities sent straight to your email.
Accepted file types: pdf, doc, docx, txt, rtf
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
Are you currently employed with Lush? * Select...
Additional Application Material
Accepted file types: pdf, doc, docx, txt, rtf
#J-18808-Ljbffr