ABOUT THIS POSITION
UX Designers at Waystar are responsible for ensuring that the software we create is easy to use, easy to learn, and provides maximum efficiency for the user. WHAT YOU'LL DO
Working closely with Product Managers to
transform business goals into actionable UX/UI business requirements in line with a user-centered design philosophy .
Collaborating with Product and Engineering to vet and
refine how UX/UI requirements are implemented by Engineering .
Using UX/UI business requirements to
define process flows and create conceptual wireframes .
Creating
high-fidelity interactive prototypes
when needed for user testing, communicating complex interaction requirements, etc.
Fully owning responsibility for the holistic experience
of products within assigned product area.
Working with Product Managers to
provide a UX work plan for each initiative , including dates around each phase of work, and timing of asset delivery.
Maintaining
product subject matter expertise
within their product area.
Developing internal and external relationships
to generate future site visit opportunities.
Helping
craft processes and tools
to improve and standardize UX operations. This includes meaningful additions to our user feedback processes, workflow design activities, and general support across the organization for adhering to process.
Leading site visits , interviews, and surveys to develop a thorough understanding of our users.
Continually
improving key internal relationships across departments
to ensure the UX/UI team is aware of all UX needs within the organization, and meeting them.
Using advanced behavioral metrics techniques to
find opportunities for improvement
within existing solutions.
Providing
UX subject matter expertise
throughout the business.
Providing
design and process guidance
to help other departments be more effective wherever needed.
Serving as a
mentor for UX Designers with less experience
on the team, to provide guidance and exemplify how UX Designers function within the department, and across the organization.
WHAT YOU'LL NEED
Motivated by solving complex problems with elegant design solutions
5+ years of experience designing business software UX
Bachelor’s degree in HCI, Interaction Design, Graphic Design, a related field, or possessing equivalent experience
Intermediate knowledge of front-end technologies used to implement designs (HTML, CSS, etc.)
Familiarity with emerging technologies, including AI tools
Natural ability to create and grow relationships within teams and across departments
Portfolio demonstrating strong design capabilities and a track record of quantifiable results
Excellent heuristic usability analysis skills
Strong requirements-gathering and business analysis skills
Deep understanding of best practices for web-based information architecture and design
Strong visual, verbal, and written communication skills
Ability to work in a fast-paced environment - quickly and iteratively, delivering on time
Excellent organizational skills and attention to detail
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow Waystar on Twitter. WAYSTAR PERKS
Competitive total rewards (base salary + bonus, if applicable) Customizable benefits package (3 medical plans with Health Saving Account company match) We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays Paid parental leave (including maternity + paternity leave) Education assistance opportunities and free LinkedIn Learning access Free mental health and family planning programs, including adoption assistance and fertility support 401(K) program with company match Pet insurance Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
#J-18808-Ljbffr
UX Designers at Waystar are responsible for ensuring that the software we create is easy to use, easy to learn, and provides maximum efficiency for the user. WHAT YOU'LL DO
Working closely with Product Managers to
transform business goals into actionable UX/UI business requirements in line with a user-centered design philosophy .
Collaborating with Product and Engineering to vet and
refine how UX/UI requirements are implemented by Engineering .
Using UX/UI business requirements to
define process flows and create conceptual wireframes .
Creating
high-fidelity interactive prototypes
when needed for user testing, communicating complex interaction requirements, etc.
Fully owning responsibility for the holistic experience
of products within assigned product area.
Working with Product Managers to
provide a UX work plan for each initiative , including dates around each phase of work, and timing of asset delivery.
Maintaining
product subject matter expertise
within their product area.
Developing internal and external relationships
to generate future site visit opportunities.
Helping
craft processes and tools
to improve and standardize UX operations. This includes meaningful additions to our user feedback processes, workflow design activities, and general support across the organization for adhering to process.
Leading site visits , interviews, and surveys to develop a thorough understanding of our users.
Continually
improving key internal relationships across departments
to ensure the UX/UI team is aware of all UX needs within the organization, and meeting them.
Using advanced behavioral metrics techniques to
find opportunities for improvement
within existing solutions.
Providing
UX subject matter expertise
throughout the business.
Providing
design and process guidance
to help other departments be more effective wherever needed.
Serving as a
mentor for UX Designers with less experience
on the team, to provide guidance and exemplify how UX Designers function within the department, and across the organization.
WHAT YOU'LL NEED
Motivated by solving complex problems with elegant design solutions
5+ years of experience designing business software UX
Bachelor’s degree in HCI, Interaction Design, Graphic Design, a related field, or possessing equivalent experience
Intermediate knowledge of front-end technologies used to implement designs (HTML, CSS, etc.)
Familiarity with emerging technologies, including AI tools
Natural ability to create and grow relationships within teams and across departments
Portfolio demonstrating strong design capabilities and a track record of quantifiable results
Excellent heuristic usability analysis skills
Strong requirements-gathering and business analysis skills
Deep understanding of best practices for web-based information architecture and design
Strong visual, verbal, and written communication skills
Ability to work in a fast-paced environment - quickly and iteratively, delivering on time
Excellent organizational skills and attention to detail
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow Waystar on Twitter. WAYSTAR PERKS
Competitive total rewards (base salary + bonus, if applicable) Customizable benefits package (3 medical plans with Health Saving Account company match) We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays Paid parental leave (including maternity + paternity leave) Education assistance opportunities and free LinkedIn Learning access Free mental health and family planning programs, including adoption assistance and fertility support 401(K) program with company match Pet insurance Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
#J-18808-Ljbffr