Clinical Account Manager
RAMPART
RAMPART is a company focused on redefining radiation protection by offering advanced shielding solutions that eliminate the need for traditional lead aprons and provide total body and team protection in clinical settings. Their products are designed to seamlessly integrate into medical workflows, reduce chronic strain from heavy protective gear, and protect all personnel from scatter radiation. Built on peer‑reviewed data and ergonomic innovation, Rampart aims to improve safety and performance for healthcare professionals.
Why You Should Join Us This is a Clinical Account Manager role in the Detroit area. You are responsible for establishing clinical adoption of company products within a defined geographic area. You will develop new customer accounts and increase usage of company products in current customer accounts in order to meet sales quotas based on company sales goals. This position reports directly to the Area Vice President.
What You’ll Do
Consistently model the core values of the company both internally and externally.
Openly commit to and support company processes and systems.
Drive the company’s clinical capabilities to surpass customer satisfaction, retention, and company goals.
Provide customer training, product adoption with installations, and support clinical adoptions.
Drive growth through current users.
Sell additional Rampart systems in hospitals or hospital systems.
Develop new physicians and staff users in current accounts.
Educate nurses, techs, and staff and integrate them into the Rampart team.
Work with commercial leadership to develop a marketing strategy that builds the company brand recognition with targeted customers.
Spearhead strategies with sales, product adoption, quality, product development, and customer service.
Control company costs by developing and introducing tactical initiatives to address known issues and losses.
Know and understand the company product to a level that allows assistance with installations and minor repairs.
Determine the needs (e.g., product and pricing), goals, product usage, and types of cases handled by specific customers by meeting with and asking in‑depth questions of physicians and other hospital personnel.
Develop relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences) to make new contacts in other departments and identify key purchasing decision makers.
Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with related personnel to develop optimal solutions.
Assess and implement improved processes and new technologies, collaborating with management regarding implementation for the sales and training environment.
Assist in identifying and developing improvements to current product and developing new product opportunities as they arise.
What You’ll Need
A BS degree in Life/Health Science, Nursing, or RT/RCIS certification preferred.
Medical device/medical affairs related experience.
5+ years of experience in clinical operations.
Familiarity with Good Clinical Practice, ISO 13485, 21CFR Part 820, and MEDDEV regulations pertaining to clinical research.
Financial and operational knowledge of the medical industry.
Excellent leadership, interpersonal, and communication skills.
Strong analytical, decision‑making, and problem‑solving skills.
Innovative and entrepreneurial mindset, motivational abilities, and the ability to find and retain talented employees.
Perks of the Job Compensation:
Base Salary of $100,000 per year
Eligible for Variable Compensation of $50,000
Company‑issued credit card (Ramp card) for all business expenses
Monthly car allowance of $400 for roles involving travel
Monthly phone allowance of $75
Variable compensation offered, role dependent
Stock options available for select positions
Comprehensive benefits package including:
Two medical plan options
Dental and vision coverage
Flexible Spending Account (FSA)
Life insurance
Short‑term and long‑term disability
401(k) with 4% company match
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RAMPART is a company focused on redefining radiation protection by offering advanced shielding solutions that eliminate the need for traditional lead aprons and provide total body and team protection in clinical settings. Their products are designed to seamlessly integrate into medical workflows, reduce chronic strain from heavy protective gear, and protect all personnel from scatter radiation. Built on peer‑reviewed data and ergonomic innovation, Rampart aims to improve safety and performance for healthcare professionals.
Why You Should Join Us This is a Clinical Account Manager role in the Detroit area. You are responsible for establishing clinical adoption of company products within a defined geographic area. You will develop new customer accounts and increase usage of company products in current customer accounts in order to meet sales quotas based on company sales goals. This position reports directly to the Area Vice President.
What You’ll Do
Consistently model the core values of the company both internally and externally.
Openly commit to and support company processes and systems.
Drive the company’s clinical capabilities to surpass customer satisfaction, retention, and company goals.
Provide customer training, product adoption with installations, and support clinical adoptions.
Drive growth through current users.
Sell additional Rampart systems in hospitals or hospital systems.
Develop new physicians and staff users in current accounts.
Educate nurses, techs, and staff and integrate them into the Rampart team.
Work with commercial leadership to develop a marketing strategy that builds the company brand recognition with targeted customers.
Spearhead strategies with sales, product adoption, quality, product development, and customer service.
Control company costs by developing and introducing tactical initiatives to address known issues and losses.
Know and understand the company product to a level that allows assistance with installations and minor repairs.
Determine the needs (e.g., product and pricing), goals, product usage, and types of cases handled by specific customers by meeting with and asking in‑depth questions of physicians and other hospital personnel.
Develop relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences) to make new contacts in other departments and identify key purchasing decision makers.
Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with related personnel to develop optimal solutions.
Assess and implement improved processes and new technologies, collaborating with management regarding implementation for the sales and training environment.
Assist in identifying and developing improvements to current product and developing new product opportunities as they arise.
What You’ll Need
A BS degree in Life/Health Science, Nursing, or RT/RCIS certification preferred.
Medical device/medical affairs related experience.
5+ years of experience in clinical operations.
Familiarity with Good Clinical Practice, ISO 13485, 21CFR Part 820, and MEDDEV regulations pertaining to clinical research.
Financial and operational knowledge of the medical industry.
Excellent leadership, interpersonal, and communication skills.
Strong analytical, decision‑making, and problem‑solving skills.
Innovative and entrepreneurial mindset, motivational abilities, and the ability to find and retain talented employees.
Perks of the Job Compensation:
Base Salary of $100,000 per year
Eligible for Variable Compensation of $50,000
Company‑issued credit card (Ramp card) for all business expenses
Monthly car allowance of $400 for roles involving travel
Monthly phone allowance of $75
Variable compensation offered, role dependent
Stock options available for select positions
Comprehensive benefits package including:
Two medical plan options
Dental and vision coverage
Flexible Spending Account (FSA)
Life insurance
Short‑term and long‑term disability
401(k) with 4% company match
#J-18808-Ljbffr