Overview
Job Title: Retention Assistant | Location: GHC - Cartersville Instr. Site | Regular | Full-Time Georgia Highlands College is a multi-campus, state college member of the University System of Georgia. The college serves more than 6,000 students across its five locations in Rome, Cartersville, Marietta, and Dallas, offering associate and bachelor’s degree options both in the classroom and online. This position reports to the Director of Tutoring and Learning Support. About the role: This position is responsible for researching, planning, and executing effective strategies and programs to enhance retention and student success for students identified through institutional data as needing additional academic support. Responsibilities
Understand and support the college\'s mission, vision, and values and comply with mandates and regulations of government and accrediting bodies Coordinate with Academic Affairs, faculty, and learning to meet supplemental instructional needs and report on enrollment and retention data Manage, oversee, train, and report on the college\'s Early Alert System Monitor individual student academic advancement and connect students with intervention support services through early intervention processes Communicate with faculty and staff to develop and maintain academic support programs that ensure student success Collaborate with Student Engagement and academic support services, college staff, and faculty to develop and implement retention initiatives and services Manage hardship withdrawal applications and submit relevant data to the Provost\'s Office Receive full withdrawal submissions and guide students through the process Communicate with faculty and staff as retention programming and academic support services are developed and aligned Communicate professionally, tactfully, and courteously with students, employees, faculty, and the general public Ensure all activities comply with College policies, FERPA guidelines, and applicable employment and education laws Perform assigned responsibilities and related duties safely and with minimal supervision Qualifications
Knowledge and competency associated with the completion of an associate degree related to the occupational field Experience understanding basic principles relevant to the major duties of the position, typically from an apprenticeship, internship, or similar role lasting about 1 year Equivalent combination of experience and/or education – 2 years Possession of or ability to obtain a valid driver\'s license for the vehicle or equipment operated Proposed Salary: $40,000 annually Required Documents to Attach
Cover Letter Resume Unofficial Transcripts (if applicable) Knowledge, Skills & Abilities
Knowledge of college and department policies, procedures, and practices with the ability to answer work-related questions Knowledge of the Family Educational Rights and Privacy Act (FERPA) and other applicable laws pertaining to employment and education Ability to present materials effectively to individuals or groups Working knowledge of ADA regulations for making referrals and providing accommodations Ability to plan, organize, and implement assigned responsibilities and meet deadlines Ability to participate as a team member Ability to understand and interpret rules and regulations Ability to adjust to change Ability to prepare and analyze financial reports Ability to handle confidential material judiciously Ability to work accurately and efficiently in a fast-paced environment with frequent interruptions Ability to use independent judgment and discretion Ability to manage multiple projects Skills in budget development and management Skills in organizing, analyzing, and planning Apply Before Date: Applications will be accepted until filled. Contact Information
For more information or questions about a job posting, please contact Human Resources by email at jobs@highlands.edu. For technical support, please contact the Shared Services Center at (877) 251-2644 or oneusgsupport@usg.edu. Conditions of Employment
Offers of employment are contingent upon a background investigation, confirmation of credentials and employment history, and, if applicable, a satisfactory credit check. Offers are subject to federal and state laws, institution policies, and BOR policies of the University System of Georgia, available for inspection upon request. Equal Employment Opportunity
Georgia Highlands College provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment.
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Job Title: Retention Assistant | Location: GHC - Cartersville Instr. Site | Regular | Full-Time Georgia Highlands College is a multi-campus, state college member of the University System of Georgia. The college serves more than 6,000 students across its five locations in Rome, Cartersville, Marietta, and Dallas, offering associate and bachelor’s degree options both in the classroom and online. This position reports to the Director of Tutoring and Learning Support. About the role: This position is responsible for researching, planning, and executing effective strategies and programs to enhance retention and student success for students identified through institutional data as needing additional academic support. Responsibilities
Understand and support the college\'s mission, vision, and values and comply with mandates and regulations of government and accrediting bodies Coordinate with Academic Affairs, faculty, and learning to meet supplemental instructional needs and report on enrollment and retention data Manage, oversee, train, and report on the college\'s Early Alert System Monitor individual student academic advancement and connect students with intervention support services through early intervention processes Communicate with faculty and staff to develop and maintain academic support programs that ensure student success Collaborate with Student Engagement and academic support services, college staff, and faculty to develop and implement retention initiatives and services Manage hardship withdrawal applications and submit relevant data to the Provost\'s Office Receive full withdrawal submissions and guide students through the process Communicate with faculty and staff as retention programming and academic support services are developed and aligned Communicate professionally, tactfully, and courteously with students, employees, faculty, and the general public Ensure all activities comply with College policies, FERPA guidelines, and applicable employment and education laws Perform assigned responsibilities and related duties safely and with minimal supervision Qualifications
Knowledge and competency associated with the completion of an associate degree related to the occupational field Experience understanding basic principles relevant to the major duties of the position, typically from an apprenticeship, internship, or similar role lasting about 1 year Equivalent combination of experience and/or education – 2 years Possession of or ability to obtain a valid driver\'s license for the vehicle or equipment operated Proposed Salary: $40,000 annually Required Documents to Attach
Cover Letter Resume Unofficial Transcripts (if applicable) Knowledge, Skills & Abilities
Knowledge of college and department policies, procedures, and practices with the ability to answer work-related questions Knowledge of the Family Educational Rights and Privacy Act (FERPA) and other applicable laws pertaining to employment and education Ability to present materials effectively to individuals or groups Working knowledge of ADA regulations for making referrals and providing accommodations Ability to plan, organize, and implement assigned responsibilities and meet deadlines Ability to participate as a team member Ability to understand and interpret rules and regulations Ability to adjust to change Ability to prepare and analyze financial reports Ability to handle confidential material judiciously Ability to work accurately and efficiently in a fast-paced environment with frequent interruptions Ability to use independent judgment and discretion Ability to manage multiple projects Skills in budget development and management Skills in organizing, analyzing, and planning Apply Before Date: Applications will be accepted until filled. Contact Information
For more information or questions about a job posting, please contact Human Resources by email at jobs@highlands.edu. For technical support, please contact the Shared Services Center at (877) 251-2644 or oneusgsupport@usg.edu. Conditions of Employment
Offers of employment are contingent upon a background investigation, confirmation of credentials and employment history, and, if applicable, a satisfactory credit check. Offers are subject to federal and state laws, institution policies, and BOR policies of the University System of Georgia, available for inspection upon request. Equal Employment Opportunity
Georgia Highlands College provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment.
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