Commercial Lines Account Manager (Hybrid)
PDCM Insurance Inc., Little Rock, Arkansas, United States, 72208
Careers At Patriot Growth Insurance Services and Partner Agencies
Current job opportunities are posted here as they become available.
About The Cashion Company, A Division of Patriot Growth Insurance Services At The Cashion Company, integrity, excellence, and client satisfaction have been our guiding principles since 1975. As a leading insurance agency, we prioritize personalized service and expert advice to ensure our clients receive exceptional insurance solutions. Our team of dedicated professionals is committed to fostering long‑lasting relationships with customers and carriers alike. We offer a dynamic work environment that supports growth and values employee well‑being. Join us in delivering unparalleled service and shaping the future of insurance.
Position Overview The Commercial Lines Account Manager provides day‑to‑day support to clients, serving as the primary liaison between clients, producers, and insurance carriers. This role ensures accurate policy management, timely communications, and overall client satisfaction while supporting producers in the servicing and renewal process.
Work Arrangement This is a full‑time hybrid position reporting to our office located in Little Rock, AR 3 days per week.
Professional Responsibilities
Build and maintain strong relationships with clients and insurance carriers
Manage daily servicing of client accounts, including policy endorsements, coverage questions, billing inquiries, and renewals
Educate clients on coverage, exclusions, exposures, and audits
Maintain accurate client files in the agency management system, documenting all communications and transactions
Prepare applications, proposals, and renewal submissions, following up to ensure timely responses
Issue binders, certificates, policies, endorsements, and other coverage documents with accuracy
Review policy audits and facilitate necessary corrections
Accompany producers to client meetings as needed
Manage workflow efficiently to process transactions accurately and on time
Participate in continuing education and professional development opportunities
Other duties as assigned
Qualifications and Requirements
High School Diploma/GED (Required)
Active AR Property & Casualty insurance license (Required)
College Degree in Business or related field (Preferred)
Strong verbal and written communication skills
Attention to detail and quality control in document creation and client communications
Ability to manage multiple tasks efficiently and independently
Proficiency with Microsoft Office Suite and agency management systems
Professionalism, problem‑solving skills, and client service orientation
About Patriot Growth Insurance Services Founded in 2019, Patriot is a growth‑focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest‑growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot’s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like‑minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.
Patriot offers the opportunity to be a part of a fast‑growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide continual learning and enhanced career opportunities for our dedicated, professional team.
In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:
Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
Company paid Short‑Term Disability, Long‑Term Disability and Group Term Life
Company paid Employee Assistance Program
Paid holidays
Personalized PTO
401(k) with employer match
Patriot Growth Insurance Services is an equal‑opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com .
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Current job opportunities are posted here as they become available.
About The Cashion Company, A Division of Patriot Growth Insurance Services At The Cashion Company, integrity, excellence, and client satisfaction have been our guiding principles since 1975. As a leading insurance agency, we prioritize personalized service and expert advice to ensure our clients receive exceptional insurance solutions. Our team of dedicated professionals is committed to fostering long‑lasting relationships with customers and carriers alike. We offer a dynamic work environment that supports growth and values employee well‑being. Join us in delivering unparalleled service and shaping the future of insurance.
Position Overview The Commercial Lines Account Manager provides day‑to‑day support to clients, serving as the primary liaison between clients, producers, and insurance carriers. This role ensures accurate policy management, timely communications, and overall client satisfaction while supporting producers in the servicing and renewal process.
Work Arrangement This is a full‑time hybrid position reporting to our office located in Little Rock, AR 3 days per week.
Professional Responsibilities
Build and maintain strong relationships with clients and insurance carriers
Manage daily servicing of client accounts, including policy endorsements, coverage questions, billing inquiries, and renewals
Educate clients on coverage, exclusions, exposures, and audits
Maintain accurate client files in the agency management system, documenting all communications and transactions
Prepare applications, proposals, and renewal submissions, following up to ensure timely responses
Issue binders, certificates, policies, endorsements, and other coverage documents with accuracy
Review policy audits and facilitate necessary corrections
Accompany producers to client meetings as needed
Manage workflow efficiently to process transactions accurately and on time
Participate in continuing education and professional development opportunities
Other duties as assigned
Qualifications and Requirements
High School Diploma/GED (Required)
Active AR Property & Casualty insurance license (Required)
College Degree in Business or related field (Preferred)
Strong verbal and written communication skills
Attention to detail and quality control in document creation and client communications
Ability to manage multiple tasks efficiently and independently
Proficiency with Microsoft Office Suite and agency management systems
Professionalism, problem‑solving skills, and client service orientation
About Patriot Growth Insurance Services Founded in 2019, Patriot is a growth‑focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest‑growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot’s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like‑minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.
Patriot offers the opportunity to be a part of a fast‑growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide continual learning and enhanced career opportunities for our dedicated, professional team.
In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:
Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
Company paid Short‑Term Disability, Long‑Term Disability and Group Term Life
Company paid Employee Assistance Program
Paid holidays
Personalized PTO
401(k) with employer match
Patriot Growth Insurance Services is an equal‑opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com .
#J-18808-Ljbffr