Job Summary
The Director, Land Transportation develops and drives execution of purchased transportation and freight brokerage strategies and oversees operations that support Over-the-Road (OTR), Intermodal, and third-party carrier services for House Hold Goods (HHG), Commercial, and Hawaii trade lane customers.
Primary Objectives • Develop and support strategies for centralized purchased transportation operations. • Direct management of U.S. transportation operations, dispatchers, carriers, IMC's, and drivers. • Build and oversee the brokerage department, including organizational design, systems and process
development, and day-to-day operational management. • Proactively identify, prevent, and resolve transportation, dispatch disruptions and operational complexities to
ensure customer requirements are met. • Manage, lead, and develop geographically dispersed management teams.
Duties and Responsibilities • Oversee and ensure effective management of the day to day activities of dispatch, transportation, and
brokerage teams responsible for all modes of transportation including Full Container Load (FCL), OTR and local,
drayage, rail operations and OTR/local trucking, including rail billing, track/trace, and service performance. • Develop and monitor compliance with effective track and trace procedures to include proactive communication
to Sales and other internal or external customers the status of booked loads. • Develop and implement transportation strategies to improve efficiency and reduce costs. • Develop and monitor compliance with standard operating procedures to ensure compliance with all
transportation regulations and safety standards. • Direct dispatch operations management teams to ensure optimal routing, scheduling, and cost effectiveness. • Direct the development and implementation of efficient brokerage dispatch, load board management, and
carrier compliance operational systems, processes, and standards. • Monitor dispatch schedules to ensure fulfillment of delivery deadlines. • Negotiate contracts and service agreements. • Oversee carrier vetting, contract negotiations, onboarding, and compliance monitoring. • Evaluate vendor performance and ensure service quality. • Collaborate with the sales and customer service teams to understand and meet client needs. • Utilize technology and data analysis to enhance transportation operations. • Develop and implement operational strategies to optimize freight costs within agreed service levels. • Develop and maintain effective professional relationships with vendors. • Communicate with vendors on invoice disputes and rate negotiations. • Other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Education • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field, or
equivalent combination of education and experience required
Licenses • Certified Transportation Professional (CTP) or Certified in Transportation and Logistics (CTL) preferred
Work Experience • 8+ years' experience in transportation management and/or dispatch operations required • 5+ years' in a supervisory/management role required • Experience managing owner-operator networks and contract service delivery models required
Required Knowledge, Skills and Abilities • In depth knowledge of business and management principles involved in purchased transportation and dispatch
operations. • Strong operational understanding of inter-modal rail operations and regulations. • Thorough knowledge of freight brokerage operations, carrier vetting, and owner-operator management. • Strong leadership skills with demonstrated ability to motivate, influence performance, and lead by example. • Ability to set clear work policies and procedures, assess priorities, and communicate effectively to staff. • Strong verbal and written communication skills. • Strong financial acumen with the ability to manage budgets. • Ability to identify complex problems, use logic and reasoning to review related information, develop and
evaluate options, reach conclusions, and implement solutions. • Proficient in transportation management systems (TMS) and dispatch software. • Proficiency with Microsoft Office Suite of tools.
Preferred Knowledge, Skills and Abilities • Proficiency with Trinium and Truckmate TMS preferred
Competencies • Builds High-Performing Teams Selects, organizes, and motivates colleagues to work together in a committed
way to achieve a common mission and ensures a pipeline of talent for the future. • Delivers Results Rigorously drives self and others to achieve high levels of individual and organization
performance. • Engages & Inspires Others Leads with energy, self-confidence and understanding in ways that motivate
colleagues to achieve more than they thought possible. • Focuses on the Customer & Market Continuously evaluates what is important to the customer/client and
develops products or solutions that exceed expectations. • Makes Sound Business Decisions Makes timely and well-informed decisions that advance critical priorities,
capitalize on new opportunities, and resolve problems.
PHYSICAL DEMANDS, WORK ENVIRONMENT, AND TRAVEL
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hear and speak with sufficient clarity to understand and engage in telephonic information exchange; hear and understand verbal instructions; give and receive information verbally in person or via communication device
Walk/travel within office environment, crouch/bend to access floor-level storage Often
Use hands/fingers to operate office equipment, type/complete data input, write Often
Reach with hands, arms; lift, move and manipulate objects weighing up to: 20 pounds Regularly
Sight sufficient to read instructions, documents, and screen-based information Often
Use hands/fingers to manipulate and file documents, folders, small objects Regularly
Working Environment
This role requires work that may involve the following environmental conditions:
Corporate office environment
Travel Requirements
Occasional Must be able to travel independently to U.S. locations including Hawaii.
The Director, Land Transportation develops and drives execution of purchased transportation and freight brokerage strategies and oversees operations that support Over-the-Road (OTR), Intermodal, and third-party carrier services for House Hold Goods (HHG), Commercial, and Hawaii trade lane customers.
Primary Objectives • Develop and support strategies for centralized purchased transportation operations. • Direct management of U.S. transportation operations, dispatchers, carriers, IMC's, and drivers. • Build and oversee the brokerage department, including organizational design, systems and process
development, and day-to-day operational management. • Proactively identify, prevent, and resolve transportation, dispatch disruptions and operational complexities to
ensure customer requirements are met. • Manage, lead, and develop geographically dispersed management teams.
Duties and Responsibilities • Oversee and ensure effective management of the day to day activities of dispatch, transportation, and
brokerage teams responsible for all modes of transportation including Full Container Load (FCL), OTR and local,
drayage, rail operations and OTR/local trucking, including rail billing, track/trace, and service performance. • Develop and monitor compliance with effective track and trace procedures to include proactive communication
to Sales and other internal or external customers the status of booked loads. • Develop and implement transportation strategies to improve efficiency and reduce costs. • Develop and monitor compliance with standard operating procedures to ensure compliance with all
transportation regulations and safety standards. • Direct dispatch operations management teams to ensure optimal routing, scheduling, and cost effectiveness. • Direct the development and implementation of efficient brokerage dispatch, load board management, and
carrier compliance operational systems, processes, and standards. • Monitor dispatch schedules to ensure fulfillment of delivery deadlines. • Negotiate contracts and service agreements. • Oversee carrier vetting, contract negotiations, onboarding, and compliance monitoring. • Evaluate vendor performance and ensure service quality. • Collaborate with the sales and customer service teams to understand and meet client needs. • Utilize technology and data analysis to enhance transportation operations. • Develop and implement operational strategies to optimize freight costs within agreed service levels. • Develop and maintain effective professional relationships with vendors. • Communicate with vendors on invoice disputes and rate negotiations. • Other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Education • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field, or
equivalent combination of education and experience required
Licenses • Certified Transportation Professional (CTP) or Certified in Transportation and Logistics (CTL) preferred
Work Experience • 8+ years' experience in transportation management and/or dispatch operations required • 5+ years' in a supervisory/management role required • Experience managing owner-operator networks and contract service delivery models required
Required Knowledge, Skills and Abilities • In depth knowledge of business and management principles involved in purchased transportation and dispatch
operations. • Strong operational understanding of inter-modal rail operations and regulations. • Thorough knowledge of freight brokerage operations, carrier vetting, and owner-operator management. • Strong leadership skills with demonstrated ability to motivate, influence performance, and lead by example. • Ability to set clear work policies and procedures, assess priorities, and communicate effectively to staff. • Strong verbal and written communication skills. • Strong financial acumen with the ability to manage budgets. • Ability to identify complex problems, use logic and reasoning to review related information, develop and
evaluate options, reach conclusions, and implement solutions. • Proficient in transportation management systems (TMS) and dispatch software. • Proficiency with Microsoft Office Suite of tools.
Preferred Knowledge, Skills and Abilities • Proficiency with Trinium and Truckmate TMS preferred
Competencies • Builds High-Performing Teams Selects, organizes, and motivates colleagues to work together in a committed
way to achieve a common mission and ensures a pipeline of talent for the future. • Delivers Results Rigorously drives self and others to achieve high levels of individual and organization
performance. • Engages & Inspires Others Leads with energy, self-confidence and understanding in ways that motivate
colleagues to achieve more than they thought possible. • Focuses on the Customer & Market Continuously evaluates what is important to the customer/client and
develops products or solutions that exceed expectations. • Makes Sound Business Decisions Makes timely and well-informed decisions that advance critical priorities,
capitalize on new opportunities, and resolve problems.
PHYSICAL DEMANDS, WORK ENVIRONMENT, AND TRAVEL
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hear and speak with sufficient clarity to understand and engage in telephonic information exchange; hear and understand verbal instructions; give and receive information verbally in person or via communication device
Walk/travel within office environment, crouch/bend to access floor-level storage Often
Use hands/fingers to operate office equipment, type/complete data input, write Often
Reach with hands, arms; lift, move and manipulate objects weighing up to: 20 pounds Regularly
Sight sufficient to read instructions, documents, and screen-based information Often
Use hands/fingers to manipulate and file documents, folders, small objects Regularly
Working Environment
This role requires work that may involve the following environmental conditions:
Corporate office environment
Travel Requirements
Occasional Must be able to travel independently to U.S. locations including Hawaii.