The base salary range for this position is dependent upon experience and location, ranging from:
Orange, CT - $163,000 - $204,000
Rochester, NY - $149,000 - $185,000
Binghamton, NY - $149,000 - $185,000
Portland, ME - $149,000 - $185,000
Job Summary:
The Director of Technical Systems is a leadership role responsible for driving the strategic delivery of digital products and solutions within Avangrid Networks. This position oversees portfolio and program management, user experience (UX), quality assurance, and change management under a unified delivery framework. The Director collaborates closely with IT, Processes & Technology, Networks Operations in the different OpCOs, and other business units to ensure solutions are user-centric, compliant, and aligned with organizational objectives to maximize business value.
Reporting to the Senior Director, Process & Systems within the Process and Technology (P&T) business area, this role serves as the business owner for enterprise asset management, scheduling, dispatching, and mobility solutions, ensuring operational excellence and regulatory compliance.
Key Responsibilities:
Leadership & Vision: Provide strategic direction and guidance to cross-functional teams, fostering a culture of delivery excellence and innovation. Portfolio Management: Oversee the Networks portfolio of programs and projects, including prioritization of IT initiatives to maximize business value. Strategic Planning: Develop long-term strategies for process optimization and digital transformation aligned with organizational goals. Collaboration: Partner with IT and other departments (Process Improvements and Standardization, Electric and Gas Operations) to ensure seamless integration of processes and technology. Communication & Reporting: Maintain transparent communication with senior management and stakeholders; deliver regular updates on progress, risks, and achievements. User Experience: Lead the UX team to ensure solutions are accessible, consistent, and user-focused, promoting a design culture grounded in research and feedback. Change Management: Direct organizational change strategies to drive adoption of new processes and technologies. Quality Assurance: Implement and maintain a robust QA framework for testing and validating solutions. Regulatory Engagement: Participate in rate cases and respond to regulatory requests as needed. Access & Compliance: Manage access provisioning for Networks Applications and ensure adherence to the different controls. System Administration: Oversee SAP roles administration (creation, maintenance, testing, and control) and support applications used by Avangrid Networks business areas. Performance Monitoring: Track IT solution usage and compliance across business units. Required Qualifications:
Bachelor's degree required; Master's degree preferred. Minimum 10 years of relevant experience, including at least 5 years in program/project/process management. Proven experience implementing delivery excellence frameworks, process improvements, and governance models. Strong understanding of Agile methodologies (Scrum, SAFe, Kanban) and traditional project management approaches. Demonstrated success leading multidisciplinary teams across UX, QA, and Change Management. Experience managing budgets, resource allocation, and prioritization of initiatives. Proficiency in analytics and reporting tools for KPI tracking and performance measurement.
#LI-On-Site
#LI-JM1
Company: AVANGRID SERVICE COMPANY
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management.
Job Posting End Date:
Orange, CT - $163,000 - $204,000
Rochester, NY - $149,000 - $185,000
Binghamton, NY - $149,000 - $185,000
Portland, ME - $149,000 - $185,000
Job Summary:
The Director of Technical Systems is a leadership role responsible for driving the strategic delivery of digital products and solutions within Avangrid Networks. This position oversees portfolio and program management, user experience (UX), quality assurance, and change management under a unified delivery framework. The Director collaborates closely with IT, Processes & Technology, Networks Operations in the different OpCOs, and other business units to ensure solutions are user-centric, compliant, and aligned with organizational objectives to maximize business value.
Reporting to the Senior Director, Process & Systems within the Process and Technology (P&T) business area, this role serves as the business owner for enterprise asset management, scheduling, dispatching, and mobility solutions, ensuring operational excellence and regulatory compliance.
Key Responsibilities:
Leadership & Vision: Provide strategic direction and guidance to cross-functional teams, fostering a culture of delivery excellence and innovation. Portfolio Management: Oversee the Networks portfolio of programs and projects, including prioritization of IT initiatives to maximize business value. Strategic Planning: Develop long-term strategies for process optimization and digital transformation aligned with organizational goals. Collaboration: Partner with IT and other departments (Process Improvements and Standardization, Electric and Gas Operations) to ensure seamless integration of processes and technology. Communication & Reporting: Maintain transparent communication with senior management and stakeholders; deliver regular updates on progress, risks, and achievements. User Experience: Lead the UX team to ensure solutions are accessible, consistent, and user-focused, promoting a design culture grounded in research and feedback. Change Management: Direct organizational change strategies to drive adoption of new processes and technologies. Quality Assurance: Implement and maintain a robust QA framework for testing and validating solutions. Regulatory Engagement: Participate in rate cases and respond to regulatory requests as needed. Access & Compliance: Manage access provisioning for Networks Applications and ensure adherence to the different controls. System Administration: Oversee SAP roles administration (creation, maintenance, testing, and control) and support applications used by Avangrid Networks business areas. Performance Monitoring: Track IT solution usage and compliance across business units. Required Qualifications:
Bachelor's degree required; Master's degree preferred. Minimum 10 years of relevant experience, including at least 5 years in program/project/process management. Proven experience implementing delivery excellence frameworks, process improvements, and governance models. Strong understanding of Agile methodologies (Scrum, SAFe, Kanban) and traditional project management approaches. Demonstrated success leading multidisciplinary teams across UX, QA, and Change Management. Experience managing budgets, resource allocation, and prioritization of initiatives. Proficiency in analytics and reporting tools for KPI tracking and performance measurement.
#LI-On-Site
#LI-JM1
Company: AVANGRID SERVICE COMPANY
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management.
Job Posting End Date: