Associate Director of Learning Support Center
Long Island University, Brookville, New York, United States
Associate Director of the Learning Center, Long Island University
Reporting to the Director of the Learning Center, the Associate Director oversees the day-to-day operations of the Writing Center and Tutoring Program and develops and implements strategic initiatives to enhance writing and tutoring support across the institution. In addition, they will assist the director with implementing best practices in the determination and provision of reasonable accommodations in compliance with Section 504 and ADA regulations. This role involves overseeing one-on-one consultations, workshops, and writing/tutoring resources for various departments, as well as hiring and supervising staff.
Direct Writing Center and Tutoring Program Services:
• Establish and implement vision for Writing Center and Tutoring Program services
• Establish Writing Center and Tutoring Program protocols and best practices
• Oversee the day-to-day operation of the Writing Center and Tutoring Program, including the physical space and staff
Hiring and Maintaining Staff:
• Develop short- and long-range planning and goals
• R ecruit, hire, supervise, and mentor tutors
• Observe and evaluate all staff throughout semester
• Plan and facilitate on-going staff development meetings
• Communicate policy and procedures to all staff and students
• Negotiate conflicts and/or disputes between tutors and students
• Plan and facilitate pre-term orientation meetings for tutors
• Update Writing Center and Tutoring Program Handbook (annually)
Campus Outreach:
• Develop and implement interdisciplinary workshops on writing and tutoring
• Market Writing Center and Subject Area tutoring services to University Community
• Respond to inquiries from students, faculty, and administrators
Operations:
• Schedule all staff
• Monitor and analyze student demand for services
• Keep all staff informed and updated about policies and procedures
• S upervise processing of timesheets and resolve payroll problems in timely manner
• Prepare reports on student usage and staff payroll
• Prepare reports for faculty with student consent and input
Assessment/Evaluation of Services:
• Develop, implement, and analyze assessment and evaluation tools for Writing Center and Subject Area tutoring services (every semester)
• Work with Outcomes Assessment
• Write annual report on Writing Center and Tutoring Program
Committee Work:
• Represent Writing Center and Tutoring Program concerns at department meetings, upon request
• Represent Writing Center and Tutoring Program on committees and at campus-wide meetings, upon request
• Serve as liaison between faculty and Writing Center/Subject Area tutors
LIU is an equal opportunity employer. LIU is committed to extending equal opportunities in employment to all qualified candidates who can contribute to the diversity and excellence of our academic community. LIU encourages applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.
Reporting to the Director of the Learning Center, the Associate Director oversees the day-to-day operations of the Writing Center and Tutoring Program and develops and implements strategic initiatives to enhance writing and tutoring support across the institution. In addition, they will assist the director with implementing best practices in the determination and provision of reasonable accommodations in compliance with Section 504 and ADA regulations. This role involves overseeing one-on-one consultations, workshops, and writing/tutoring resources for various departments, as well as hiring and supervising staff.
Direct Writing Center and Tutoring Program Services:
• Establish and implement vision for Writing Center and Tutoring Program services
• Establish Writing Center and Tutoring Program protocols and best practices
• Oversee the day-to-day operation of the Writing Center and Tutoring Program, including the physical space and staff
Hiring and Maintaining Staff:
• Develop short- and long-range planning and goals
• R ecruit, hire, supervise, and mentor tutors
• Observe and evaluate all staff throughout semester
• Plan and facilitate on-going staff development meetings
• Communicate policy and procedures to all staff and students
• Negotiate conflicts and/or disputes between tutors and students
• Plan and facilitate pre-term orientation meetings for tutors
• Update Writing Center and Tutoring Program Handbook (annually)
Campus Outreach:
• Develop and implement interdisciplinary workshops on writing and tutoring
• Market Writing Center and Subject Area tutoring services to University Community
• Respond to inquiries from students, faculty, and administrators
Operations:
• Schedule all staff
• Monitor and analyze student demand for services
• Keep all staff informed and updated about policies and procedures
• S upervise processing of timesheets and resolve payroll problems in timely manner
• Prepare reports on student usage and staff payroll
• Prepare reports for faculty with student consent and input
Assessment/Evaluation of Services:
• Develop, implement, and analyze assessment and evaluation tools for Writing Center and Subject Area tutoring services (every semester)
• Work with Outcomes Assessment
• Write annual report on Writing Center and Tutoring Program
Committee Work:
• Represent Writing Center and Tutoring Program concerns at department meetings, upon request
• Represent Writing Center and Tutoring Program on committees and at campus-wide meetings, upon request
• Serve as liaison between faculty and Writing Center/Subject Area tutors
LIU is an equal opportunity employer. LIU is committed to extending equal opportunities in employment to all qualified candidates who can contribute to the diversity and excellence of our academic community. LIU encourages applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.