Online Sales Associate - Seasonal
2nd Swing Golf, Minneapolis, Minnesota, United States, 55401
divh2Online Sales Associate - Seasonal/h2pCome work with us, not for us! 2nd Swing is a one-of-a-kind, forward-thinking, customer-centric golf retail company. Our employees are highly valued and are encouraged to work hard in a positive and supportive culture. At 2nd Swing you will find:/pulliVast Exposure to the Golf Industry/liliA Commitment to Total Well-Being/liliOpportunities to Discover Your Fit and Make an Impact/liliA Collaborative and Flexible Environment/li/ulpstrongPosition Summary:/strong/ppThe Online Fitting
Support team works hard to offer excellent customer service to all 2nd Swing golfers and plays a very important role in helping to achieve our mission of Best-in-Class Service. The Online Sales Associate plays an integral role at 2nd Swing because of their ability to positively impact a very large number of golfers and their experiences. This is an in-office role./ppThe ideal candidate will have a very good understanding and passion for the game of golf, be successful in creating customer relationships, and have previous call center or retail-store experience. A positive attitude, high energy, and dedication to professionalism are traits that we look for in potential candidates. We are looking for these individuals who are willing and able to handle multiple tasks, possess great communication skills, and have the desire to learn./ppstrongResponsibilities:/strong/pulliAchieve a high level of golfer engagement and satisfaction through all touch points/liliCommunicate and manage queue of golfers via phone, email and chat/liliWork with manufacturers to confirm warranty inquiries/liliTrack and locate golf equipment/liliEducate promotional trade-ins to golfers/liliReattribute inventory/liliEngage in continuous training around product and equipment/liliContribute to team effort by accomplishing related tasks as needed/li/ulpstrongPreferred Qualifications:/strong/pulliFamiliarity with: NetSuite, Microsoft365, UKG, Counterpoint, Braintree, Affirm, PayPal/lilieCommerce experience/liliExcellent communication and problem solving skills/liliPersonable, energetic, and professional with a passion for the game of golf/liliFlexible schedule with evening and weekend availability in addition to daytime hours/li/ulpstrongRequired Qualifications:/strong/pulli1 year of customer service, sales or call-center experience/liliAbove average level of golf equipment knowledge/li/ulpstrongPhysical Requirements:/strong/pulliAbility to work 40 hours per week, including weekends/liliProlonged periods of sitting, standing and bending./li/ulpstrongCompensation:/strong/pp$20 - $26 per hour, based on previous experience/p/div
Support team works hard to offer excellent customer service to all 2nd Swing golfers and plays a very important role in helping to achieve our mission of Best-in-Class Service. The Online Sales Associate plays an integral role at 2nd Swing because of their ability to positively impact a very large number of golfers and their experiences. This is an in-office role./ppThe ideal candidate will have a very good understanding and passion for the game of golf, be successful in creating customer relationships, and have previous call center or retail-store experience. A positive attitude, high energy, and dedication to professionalism are traits that we look for in potential candidates. We are looking for these individuals who are willing and able to handle multiple tasks, possess great communication skills, and have the desire to learn./ppstrongResponsibilities:/strong/pulliAchieve a high level of golfer engagement and satisfaction through all touch points/liliCommunicate and manage queue of golfers via phone, email and chat/liliWork with manufacturers to confirm warranty inquiries/liliTrack and locate golf equipment/liliEducate promotional trade-ins to golfers/liliReattribute inventory/liliEngage in continuous training around product and equipment/liliContribute to team effort by accomplishing related tasks as needed/li/ulpstrongPreferred Qualifications:/strong/pulliFamiliarity with: NetSuite, Microsoft365, UKG, Counterpoint, Braintree, Affirm, PayPal/lilieCommerce experience/liliExcellent communication and problem solving skills/liliPersonable, energetic, and professional with a passion for the game of golf/liliFlexible schedule with evening and weekend availability in addition to daytime hours/li/ulpstrongRequired Qualifications:/strong/pulli1 year of customer service, sales or call-center experience/liliAbove average level of golf equipment knowledge/li/ulpstrongPhysical Requirements:/strong/pulliAbility to work 40 hours per week, including weekends/liliProlonged periods of sitting, standing and bending./li/ulpstrongCompensation:/strong/pp$20 - $26 per hour, based on previous experience/p/div