divh2Sales
Service Representative/h2pRepublic Bank believes in the development and advancement of our associates. We offer the opportunity to learn all aspects of the company to prepare for future advancement. Come join our team for a career, not just a job! Starting rate: $18.00 hourly./ppRepublic Banks values are built upon making an IMPACT for our clients, our associates, and the communities we serve. The associates of Republic Bank are the key to our success as an organization and we value our associates. Its one of the reasons weve been named as one of the Best Places to Work in Kentucky for ten years!/ph3Position Purpose and Objectives/h3pThe Sales
Service Representative is responsible for providing efficient, professional, and quality customer service while identifying and satisfying client needs. Additionally, this position must deliver a high level of service by resolving customer service issues, and handling client transactions. This position is also part of the team helping the Banking Center achieve their sales goals./ppApplicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time./ph3Minimum Qualifications/h3ulliMinimum 2 years customer service experience required./liliCash handling experience preferred./liliBasic computer skills required. Proficiency in Microsoft Office products and internet applications./liliFluent in English (speak, read, write, comprehend, communicate) required./liliFluent in Spanish (speak, read, write, comprehend, communicate) preferred./li/ulh3Essential Job Functions and Responsibilities/h3ulliResponsible for comprehensive, prompt, and efficient client transactions./liliGreet all clients as soon as they enter the banking center and work to develop a strong banking relationship with regular clients./liliConsistently deliver the Republic Experience to every client./liliBalances cash drawer each day, meeting Republics standard of performance./liliRecognize opportunities to satisfy client needs through other Bank products. Perform transaction overrides
makes hold decisions./liliReceives mortgage, consumer loan and other payments, ensures the payments match balances due and enter payment into Horizon system./liliTakes outgoing wire transfer requests; processes cash advances; cashes checks
processes withdrawals; opens
records the night drop deposit transactions; balancing ATM; research necessary information upon clients request while following all security procedures for the banking center./liliMonitor activity of all new accounts, to ensure all cross sales have been properly activated and on-boarding is followed and completed./liliAdhere to Banks new client on boarding process and procedures./liliActively work calling lists of existing clients to cross sell for other products or expanded relationships, including retention of existing accounts./liliMaintain a working knowledge of compliance requirements affecting your position and area of responsibilities and actively learn new regulations and assist in the implementation, if required./liliModel and foster behaviors that support the Banks values and corporate culture creating an atmosphere of trust, cooperation, accountability, and dedication to the organization./liliWillingly perform all other duties and projects as assigned./li/ulh3Interpersonal Skills and Competencies Required/h3ulliExcellent verbal communication skills./liliMust use active listening skills to be able to uncover client opportunities for additional products and services./liliMust be self-motivated and able to work in a team environment./liliMust be well organized and able to multi-task./li/ulh3Physical Requirements/h3pThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./ppWhile performing the duties of this position, the associate is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The associate frequently is required to stand or walk. The associate is occasionally required to reach with hands and arms. The associate must occasionally lift and/or move 10 pounds. Specific vision abilities required by this position include close vision, and distance vision. The noise level in the work environment is usually moderate./ph3Other Requirements/h3ulliTravel between Republic Banking facilities is required./liliReliable transportation is required./liliLimited out-of-town travel is required for training purposes for those outside of the Louisville Market./liliFlexible work schedule that will include some evenings, weekends, and overtime./liliStay abreast of new developments, best practices, and statutory and regulatory changes./liliRegular and predictable physical presence at the worksite is an essential function of this position./li/ul/div
Service Representative/h2pRepublic Bank believes in the development and advancement of our associates. We offer the opportunity to learn all aspects of the company to prepare for future advancement. Come join our team for a career, not just a job! Starting rate: $18.00 hourly./ppRepublic Banks values are built upon making an IMPACT for our clients, our associates, and the communities we serve. The associates of Republic Bank are the key to our success as an organization and we value our associates. Its one of the reasons weve been named as one of the Best Places to Work in Kentucky for ten years!/ph3Position Purpose and Objectives/h3pThe Sales
Service Representative is responsible for providing efficient, professional, and quality customer service while identifying and satisfying client needs. Additionally, this position must deliver a high level of service by resolving customer service issues, and handling client transactions. This position is also part of the team helping the Banking Center achieve their sales goals./ppApplicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time./ph3Minimum Qualifications/h3ulliMinimum 2 years customer service experience required./liliCash handling experience preferred./liliBasic computer skills required. Proficiency in Microsoft Office products and internet applications./liliFluent in English (speak, read, write, comprehend, communicate) required./liliFluent in Spanish (speak, read, write, comprehend, communicate) preferred./li/ulh3Essential Job Functions and Responsibilities/h3ulliResponsible for comprehensive, prompt, and efficient client transactions./liliGreet all clients as soon as they enter the banking center and work to develop a strong banking relationship with regular clients./liliConsistently deliver the Republic Experience to every client./liliBalances cash drawer each day, meeting Republics standard of performance./liliRecognize opportunities to satisfy client needs through other Bank products. Perform transaction overrides
makes hold decisions./liliReceives mortgage, consumer loan and other payments, ensures the payments match balances due and enter payment into Horizon system./liliTakes outgoing wire transfer requests; processes cash advances; cashes checks
processes withdrawals; opens
records the night drop deposit transactions; balancing ATM; research necessary information upon clients request while following all security procedures for the banking center./liliMonitor activity of all new accounts, to ensure all cross sales have been properly activated and on-boarding is followed and completed./liliAdhere to Banks new client on boarding process and procedures./liliActively work calling lists of existing clients to cross sell for other products or expanded relationships, including retention of existing accounts./liliMaintain a working knowledge of compliance requirements affecting your position and area of responsibilities and actively learn new regulations and assist in the implementation, if required./liliModel and foster behaviors that support the Banks values and corporate culture creating an atmosphere of trust, cooperation, accountability, and dedication to the organization./liliWillingly perform all other duties and projects as assigned./li/ulh3Interpersonal Skills and Competencies Required/h3ulliExcellent verbal communication skills./liliMust use active listening skills to be able to uncover client opportunities for additional products and services./liliMust be self-motivated and able to work in a team environment./liliMust be well organized and able to multi-task./li/ulh3Physical Requirements/h3pThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./ppWhile performing the duties of this position, the associate is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The associate frequently is required to stand or walk. The associate is occasionally required to reach with hands and arms. The associate must occasionally lift and/or move 10 pounds. Specific vision abilities required by this position include close vision, and distance vision. The noise level in the work environment is usually moderate./ph3Other Requirements/h3ulliTravel between Republic Banking facilities is required./liliReliable transportation is required./liliLimited out-of-town travel is required for training purposes for those outside of the Louisville Market./liliFlexible work schedule that will include some evenings, weekends, and overtime./liliStay abreast of new developments, best practices, and statutory and regulatory changes./liliRegular and predictable physical presence at the worksite is an essential function of this position./li/ul/div