divh2Customer Service Representative Opportunity/h2pWant to use your customer service skills to solve real world problems? Want to free up your weekends
evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement?/ppCustomer service professionals-dont pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Dont know anything about industrial distribution? THATS OKAY! Well teach you./ppYou will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes./ppThis is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks./ppJust some of the things youll be doing on a daily basis:/pulliAssist customers by phone and in person at our facility/liliUse your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts/liliBe focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction/liliProcess quotes, take orders and provide post-order service/li/ulpRequirements: Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical./ppSpecific qualifications for the role include:/pulli6 months of customer service experience preferred/liliDesire to increase knowledge in industrial distribution products/liliExcellent telephone skills/liliAbility and desire to learn new systems and processes quickly/liliEnjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook
Excel) and comfortable with Google search engine/liliHigh school diploma or equivalent/liliValid drivers license and clean driving record (MVR)/liliSAP / ERP experience, preferred but not required/liliSome knowledge of industrial distribution products and hydraulics, preferred but not required/li/ulpSalary
Benefits: As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team./ppStarting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Here is just some of what we have to offer:/pulliBase salary and bonus opportunities/liliHealth, vision, and dental coverage, 401(k) w/ company match/liliPaid vacation, sick time, and company holidays/liliTuition reimbursement/liliPersonalized training and development program/liliCareer development and advancement opportunities/li/ulpBuild a rewarding career with a global leader in industrial distribution! Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise./ppApplied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law./p/div
evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement?/ppCustomer service professionals-dont pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Dont know anything about industrial distribution? THATS OKAY! Well teach you./ppYou will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes./ppThis is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks./ppJust some of the things youll be doing on a daily basis:/pulliAssist customers by phone and in person at our facility/liliUse your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts/liliBe focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction/liliProcess quotes, take orders and provide post-order service/li/ulpRequirements: Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical./ppSpecific qualifications for the role include:/pulli6 months of customer service experience preferred/liliDesire to increase knowledge in industrial distribution products/liliExcellent telephone skills/liliAbility and desire to learn new systems and processes quickly/liliEnjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook
Excel) and comfortable with Google search engine/liliHigh school diploma or equivalent/liliValid drivers license and clean driving record (MVR)/liliSAP / ERP experience, preferred but not required/liliSome knowledge of industrial distribution products and hydraulics, preferred but not required/li/ulpSalary
Benefits: As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team./ppStarting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Here is just some of what we have to offer:/pulliBase salary and bonus opportunities/liliHealth, vision, and dental coverage, 401(k) w/ company match/liliPaid vacation, sick time, and company holidays/liliTuition reimbursement/liliPersonalized training and development program/liliCareer development and advancement opportunities/li/ulpBuild a rewarding career with a global leader in industrial distribution! Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise./ppApplied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law./p/div