
Client Support Representative - Entry Level
Social Status Solutions, Atlanta, Georgia, United States, 30328
divh2Client Support Representative/h2pWe are a prominent sales and business development firm in the Atlanta area that represents top clients in the home improvement industry. Our ultimate goal is to ensure our clients are achieving maximum brand visibility and increasing customer engagement. This year, weve seen exceptional growth and success, which highlights our commitment to driving results and innovation. As the entry level Client Support Representative, you will work closely with clients and customers alike to bolster brand awareness in the community and in turn drive sales revenue. Our entry level Client Support Representatives are experts in our clients products and services, and they are excited to share their knowledge directly with consumers. If youre a people-person with a passion for telling clients brand stories, we want to hear from YOU!/ph3Client Support Representative Day-to-Day Responsibilities:/h3ulliWork directly with customers to promote our clients brand, sales products and services/liliExplain product features and benefits to customers and confidently answer any inquiries/liliReport customer feedback to Senior Management and clients, providing feedback on areas of improvement/liliAnalyze client acquisition metrics and KPIs to maximize sales and drive revenue/liliAdhere to our clients compliance standards and maintain professionalism throughout the sales process/liliDrafts, organize and maintain sales contracts on behalf of our clients/liliAttend in-person and virtual meetings with fellow Client Support Representatives to develop customer service, sales, and leadership skills/li/ulpWe are committed to seeing our entry level Client Support Representatives succeed, so we provide the necessary tools and resources to thrive within our company. Each entry level Client Support Representative receives in-house training from our Senior Client Support team./ppThis is an entry level role, so no experience is required to apply. Desired skills and qualifications for the entry level Client Support Representative include:/pulli0-3 years of experience in customer service, sales, or any client-facing role is preferred but not required/liliHigh school diploma or equivalent/liliStrong written and verbal communication skills/liliExceptional time management and organizational skills/liliEager to improve current skills/liliAbility to grasp new concepts quickly to develop professionally/liliAbility to confidently present information to clients, customers and teammates/liliBasic knowledge of the sales cycle is a plus!/li/ulpIf you feel that you would excel in this role, we are eager to hear from you! Please submit your resume, and an HR associate will be in touch with you soon./p/div