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Exit Booth Agent

Enterprise Mobility, Orlando, Florida, United States, 32801

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divh2Exit Booth Agent/h2pEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the worlds best and most trusted mobility company./ppThe National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent at the Orlando Airport. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards./ppThis pay for this position starts at $15.00 / hour ($15.50 / hour for hours worked after 4pm) PLUS this position is eligible for monthly customer service bonus incentives AND performance based incentives./ppThis position is located at the Orlando Airport, 1 Jeff Fuqua Blvd, Orlando, FL 32827./ppWe offer:/pulliPaid time off/liliEmployee rental car discounts/liliRetirement savings plan including 401k with matching profit sharing/liliHealth Insurance/liliLife Insurance/liliDental Insurance/liliVision Insurance/liliTraining and development/li/ulpSchedule: Apart from religious observation, interested candidates must be willing to work a flexible full-time (40 hour/week) EVENING shift schedule, including weekends. Days off will be on weekdays./ph2Responsibilities/h2ulliPrepare all rental documents accurately and completely./liliVerify car information and VIN number for security and car control./liliProvide additional service to Emerald Aisle members by offering our refueling option./liliMaintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image./liliEnsure that Booth is stocked with appropriate supplies to meet the needs of our customers./liliProvide all customers with undivided attention while assisting them at the exit booth./liliMake eye contact and greet all customers; thank customer at the conclusion of all transactions./liliAssist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary./liliPerform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer./li/ulpEqual Opportunity Employer/Disability/Veterans/ph2Qualifications/h2ulliMust be at least 18 years of age/liliHigh School Diploma or G.E.D. required/liliMinimum of 1 year experience handling customer service responsibilities/liliA minimum of basic level experience and understanding of a PC and Microsoft Office Products required/liliMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future./liliMust have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years/liliNo drug or alcohol related convictions on driving record in the past 5 years/liliMust be able to understand, read, write and speak English/liliMust be willing to work at the Orlando International Airport (zip code 32827)/liliMust be willing to accept pay of $15.00/hour ($15.50/hour after 4pm) plus incentives/liliApart from religious observation, interested candidates must be willing to work a flexible full-time (40 hour/week) EVENING shift schedule, including weekends. Days off will be on weekdays./li/ul/div