Bilingual Teller - Bulls Head Branch (Bilingual English/Spanish)
ESL All Companies, Rochester, New York, United States, 14618
divh2Bilingual Teller - Bulls Head Branch (Bilingual English/Spanish)/h2pJob Category: ESL Careers/ppRequisition Number: BILIN002909/ppLocation: Bulls Head Branch, Rochester, NY 14611, USA/ph3Description/h3pHours: 40/ppSchedule: Monday - Saturday with a day off during the week for working Saturday. Branch hours are Monday
Thursday 9:00 a.m.
5:00 p.m., Tuesday
Wednesday 9:00 a.m.
4:00 p.m., Friday 9:00 a.m.
6:00 p.m., and Saturday 9:00 a.m.
1:30 p.m. Must be flexible to meet current and future business needs./ppComprehensive Benefits: ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning
Development training among many others./ppPay and Incentive Plan: $19.66 per hour + 10% premium for bilingual positions. In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success./ppPurpose of Position: This position is responsible to effectively and efficiently process customer transactions in a branch environment and refer customers that may need guidance in identifying the right financial solutions. This will lead to building long-term mutually beneficial relationships and support the achievement of business results. This position is also accountable to engage in supporting the key building blocks to ESLs success/ppAccountabilities:/pulliProcess customer transactions effectively, efficiently and accurately/liliMeet transactions per FTE target/liliMeet balance accuracy standards/liliParticipate in achieving team lead objectives./liliParticipate in efforts to achieve units customer and employee satisfaction targets as measured through loyalty and employee pulse survey scores./liliEnsure compliance with Audit/Operational controls/liliAdhere to member focus processes and expectations/liliParticipate in coaching processes to improve proficiency in Member Focused behaviors/liliAttend sales meetings, participate in sales activities to increase sales success/liliUse same member focus skills and behaviors to foster and meet internal customer satisfaction performance targets./li/ulpQualifications:/pulliHigh School diploma or High School equivalency diploma required/liliBilingual English/Spanish speaking proficiency required/lili6-12 months teller experience preferred/liliProficient in PC applications/liliGood verbal and written communications skills/liliPeople and team oriented/liliPrior sales experienced preferred/liliMaintains a high degree of flexibility in support of branch needs/liliDemonstrates alignment with ESLs Core Values, mission, vision, and Purpose to help our community thrive and prosper/li/ulpWere committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010./p/div
Thursday 9:00 a.m.
5:00 p.m., Tuesday
Wednesday 9:00 a.m.
4:00 p.m., Friday 9:00 a.m.
6:00 p.m., and Saturday 9:00 a.m.
1:30 p.m. Must be flexible to meet current and future business needs./ppComprehensive Benefits: ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning
Development training among many others./ppPay and Incentive Plan: $19.66 per hour + 10% premium for bilingual positions. In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success./ppPurpose of Position: This position is responsible to effectively and efficiently process customer transactions in a branch environment and refer customers that may need guidance in identifying the right financial solutions. This will lead to building long-term mutually beneficial relationships and support the achievement of business results. This position is also accountable to engage in supporting the key building blocks to ESLs success/ppAccountabilities:/pulliProcess customer transactions effectively, efficiently and accurately/liliMeet transactions per FTE target/liliMeet balance accuracy standards/liliParticipate in achieving team lead objectives./liliParticipate in efforts to achieve units customer and employee satisfaction targets as measured through loyalty and employee pulse survey scores./liliEnsure compliance with Audit/Operational controls/liliAdhere to member focus processes and expectations/liliParticipate in coaching processes to improve proficiency in Member Focused behaviors/liliAttend sales meetings, participate in sales activities to increase sales success/liliUse same member focus skills and behaviors to foster and meet internal customer satisfaction performance targets./li/ulpQualifications:/pulliHigh School diploma or High School equivalency diploma required/liliBilingual English/Spanish speaking proficiency required/lili6-12 months teller experience preferred/liliProficient in PC applications/liliGood verbal and written communications skills/liliPeople and team oriented/liliPrior sales experienced preferred/liliMaintains a high degree of flexibility in support of branch needs/liliDemonstrates alignment with ESLs Core Values, mission, vision, and Purpose to help our community thrive and prosper/li/ulpWere committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010./p/div