Call Center Representative
New Jersey Staffing, Cedar Knolls, New Jersey, United States, 07927
Job Title
Arrange emergency placements into local homeless shelter programs. Assess callers' needs and screen for services and programs according to protocols. Collect information and enter into call management systems. Follow all standard operating procedures for call handling service delivery. Capture changing information on resources and eligibility requirements as informed by agencies and callers; forward information to database department staff. Perform other related duties as assigned. Payrate: $19 / 19.50 if bilingual If interested, please email your resumes to Sarah.Hernandez@ExpressPros.com and Brithanny.aguilar@expresspros.com
Arrange emergency placements into local homeless shelter programs. Assess callers' needs and screen for services and programs according to protocols. Collect information and enter into call management systems. Follow all standard operating procedures for call handling service delivery. Capture changing information on resources and eligibility requirements as informed by agencies and callers; forward information to database department staff. Perform other related duties as assigned. Payrate: $19 / 19.50 if bilingual If interested, please email your resumes to Sarah.Hernandez@ExpressPros.com and Brithanny.aguilar@expresspros.com