
divh2Next Generation Relationship Banker/h2pBeing the next generation Relationship Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints./ppAs a Relationship Banker, you will play a key role in:/pullimanaging, retaining, and acquiring long-lasting win-win relationships with our customers/liliidentifying and understanding customers long-term financial needs and offering tailored product and services solutions/lilileveraging the banks latest technology products to meet our customers expanding needs/li/ulpWe will help you grow your career at East West Bank by providing you with ongoing training to expand your business knowledge, grow your digital acumen, and build long-lasting relationships with our customers./ppResponsibilities include:/pulliAchieve quarterly and annual team/branch sales goals: CI, CRE, SBA, mortgage, treasury management, deposits, wealth management investment products, international deposits/wires, and other commercial and consumer products/liliSource and develop loans including but not limited to HELOC, Residential Loan and Commercial Loan/liliMLO position only: Comply with annual renewals and all regulations for MLO; understand the interest rates, financing, and calculations to better service potential mortgage customers/liliMaintain a thorough knowledge of the banks deposit, loan and ancillary products and an understanding of the qualifications required/liliAssist customers with financial needs such as cash withdrawals, deposits, transfers, loan/credit card payments, wire transfers and foreign currency exchange./liliHighly motivated self-starter with a strong work ethic and focus on results with clients best interest in mind/liliApplies strong critical thinking and problem-solving skills to meet clients needs/liliEngage and partner with team members and other lines of business to offer most appropriate products to customers based on customers need/liliCommunicates effectively and confidently while engaging with clients/liliAble to learn products, services, and technologies quickly and educate customers on conducting banking transactions online, via mobile app and self-service portals/liliExpert in using digital resources and technologies to optimize clients digital banking experience/liliStrong desire and ability to influence, educate, and connect customers to technology/liliPerform other duties as assigned/li/ulpQualifications include:/pulliHigh school diploma or general education degree (GED) required; Bachelors degree preferred/lili2+ years of customer service, teller, sales experience, and MLO experience within the banking and/or financial service industry highly preferred/liliStrong working knowledge of branch operations/liliConsultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships, and delivering results/liliProfessional and thorough, with strong follow-up skills/liliAble to adapt to new process and technologies quickly/liliStrong familiarity and fluency with branch technology, mobile and online banking platforms/liliStrong problem-solving, decision-making, and customer-service skills/li/ulpCompensation: The base pay range for this position is USD $22.00/Hr. - USD $23.50/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location./p/div