Sales Support Representative- Industrial

divh2Sales Support Representative/h2pSince 1953, Ferguson has been a source of quality supplies for a variety of industries. Together we build better infrastructure, better homes and better businesses. We exist to make our customers complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Are you hands-on, customer-focused, and ready to grow your career? Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the business from the ground up./ppSchedule: Monday- Friday 8 am - 5pm/ppPay $17.77-28.42 Based on experience/ph3Responsibilities/h3pWork together with Sales associates to support customer needs by determining the best products and solutions./ppEnsuring the delivery of personalized customer service through timely quotations and accurate sales orders./ppCoordinate deliveries on behalf of customers./ppAnswer sales calls for general information, addressing and resolving customer concerns or questions./ppAbility to effectively use customer relationship management (CRM) system and phone system./ph3Qualifications/h3p1-3 years of sales and/or customer service experience is preferred./ppExhibit strong skills for sales, including the ability to upsell./ppProven track record of responding quickly to customer needs and ability to make decisions in a timely manner./ppAbility to react well in a fast-paced environment

follow through on commitments./ppHighly motivated and customer service oriented mentality with ability to build relationships is a plus./ppGeneral digital literacy including Microsoft Office./ppAbility to quickly learn product knowledge and processes./ppAt Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!/ppPay Range: $17.77 - $28.42/ppEstimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles./ppThis role is Bonus or Incentive Plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements./ppFerguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity./p/div