Client Engagement Executive Chicago or Dallas Preferred Remote

divh2Client Engagement Executive/h2pAt Ensono, our purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to do great things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can do great things because we have great Associates. The Ensono core values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: honesty, reliability, curiosity, collaboration, and passion./ppAbout the role and what youll be doing:/ppThe Client Engagement Executive is accountable for the growth of an Ensono client. The Client Engagement Executive ultimately owns the client relationship and will identify and leverage company-wide resources to address client satisfaction, growth, renewal, risk, or opportunity. This role is responsible for developing meaningful client relationships that will enable growth and clients for life. This role is responsible for driving profitable growth from the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery. Although this role is an individual contributor role with no direct reports, the Client Engagement Executive is expected to work cross-functionally with various teams across Ensono, to include Service Delivery, Pricing, and Solutions Engineering, to grow existing Ensono client accounts./ppKey areas of focus for this role:/ppBe the clients main point of contact at Ensono, responsible for the commercial relationship with the client and maximizing current service portfolio with the client by owning executive relationship map

expansion of key technical and business relationships:/pulliWhitespace growth of existing services/liliStriving for a mix of Ensono products and services vs. single service/liliBuilding key partnership and alliance relationships that impact the client or Ensonos ability to grow and transform (e.g., with the Dell, AWS, MSFT account managers for the client)/liliManaging messaging to the client on operational stability via active partnership with Service Delivery Management/li/ulpEnabling and selling new services sales across the clients IT landscape:/pulliUnderstand clients competitive services landscape for Ensono whitespace services./liliLeverage Advisory

Consulting and Specialist team to identify client needs and build services growth plan by account./liliIdentifying and engaging in clients cloud and transformation strategy/liliIntroducing cloud native development practice areas/liliResponsible for account plan, account strategy, account services growth plan, and SFDC data stewardship on the account/liliBring the right Ensono relationships to the client on a regular basis:/liulliWeekly internal client status and opportunity reviews/liliMonthly business reviews with the client and Ensono account team/liliQuarterly business reviews with client and Ensono account team/liliManage Ensono Executive sponsor program by client./li/ulliBe accountable to bring the right technical and sales specialist roles to new service opportunities:/liulliEngage, be curious, drive positive disruption across the clients IT teams: infrastructure, applications, business units/liliListen and help clients in their transformation goals (i.e., get to the cloud, develop new apps, data strategies, data center consolidation, MF application modernization)/liliMaintain client relationship map including key competitors and their client sponsors./liliPartner with Service Delivery Team (SDM) team to analyze, prioritize

communicate client health and CSAT to key stakeholders:/liliUse data and influence to highlight and escalate service delivery issues that are getting in the way of client/account growth./liliAccountable for driving Monthly and Quarterly Business Reviews/liliProvide guidance and oversight to the SDM team and other Ensono resources in addressing operational and commercial challenges, ensuring they communicate resolution status to the client. Service Delivery Leads are fully accountable and responsible for deployment, service quality and proactive recommendations./li/ulpTravel: Up to 50% of the time/ppWe want all new Associates to succeed in their roles at Ensono. Thats why weve outlined the job requirements below. To be considered for this role, its important that you meet all required qualifications. If you do not meet all of the preferred qualifications, we still encourage you to apply./ppRequired qualifications:/pulliBachelors degree from a four-year college or university or equivalent work experience/lili10-15 years of sales experience/liliDemonstrable experience in enterprise-scale solution selling./liliUnderstanding of the managed services marketplace

key players, competitive strengths, and weaknesses, etc./liliExperience working in a matrixed sales environment/liliExperience in managed services and consultancy sales preferred./liliDemonstrable experience of successfully navigating mid- and large-sized enterprises to drive IT and business-led opportunity creation./li/ulpPreferred qualifications:/pulliIndependent and self-directed/liliResourceful and confident under pressure/liliPresentation

communication skills/liliStrong management and business skills/liliStrong empathy, self-awareness, and interpersonal skills/liliCurious and driven to deeply understand clients business and objectives and make appropriate recommendations./liliAble to challenge the status quo./li/ulpEnsono is a place to make better happen

for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it. We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices. Some of our benefits include:/pulliUnlimited Paid Days Off/liliThree health plan options through Blue Cross Blue Shield/lili401k with company match/liliEligibility for dental, vision, short and long-term disability, life and ADD coverage, and flexible spending accounts/liliPaid Maternity Leave, Paternity Leave, and Sabbatical Leave/liliEducation Reimbursement, Student Loan Assistance or 529 College Funding/liliEnhanced fertility coverage/liliWellness program/liliFlexible work schedule/liliDepending on location, ability to take advantage of fitness centers/li/ulpAs of the date of this posting, a good faith estimate of the current pay scale for this role is $135,000 to $182,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include a role-based, sales-incentive plan, and an equity grant under our Associate Equity Appreciation Program./ppEnsono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law./p/ul/div