Medicare Sales Customer Service

divh2Health Insurance Resource Manager/h2pWe are hiring a Medicare Sales Agent, also known as our Health Insurance Resource Manager (HIRM). The HIRM is the professional insurance resource to community residents and their families on matters pertaining to the Erickson Advantage Health Plan and insurance matters in general./ppErickson Advantage, the health plan created exclusively for residents of our communities, has earned 5 out of 5 stars from the Centers for Medicare and Medicaid Services, for 6 consecutive years./ppThis role is 32 hours per week, with benefits. Your schedule can be either 4 or 5 days per week, located onsite at Seabrook./ppWhat we offer:/pulliA culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values/liliMedical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options/liliPTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law/lili401k for all team members 18 and over with a company 3% match/liliOnsite medical centers, providing wellness visits and sick care for all team members over 18 years of age/lili30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices/liliEducation assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones/liliGrowth Opportunities

grow with the company as we open new communities and expand on our existing ones!/li/ulpCompensation: $44,000

47,000 per year, plus generous sales commissions and eligibility for annual bonus./ppHow you will make an impact:/pulliReview employer group coverage to aid the resident and/or family member to better understand their benefits./liliBe knowledgeable of all applicable CMS regulations and guidelines of specific Medicare Advantage Plans./liliCreate sales events intended to allow new and existing Erickson residents to make sound choices about their health care insurance coverage needs./liliAssists residents in further evaluating their employer sponsored or other supplemental insurance options, during Open Enrollment./liliConduct Erickson Advantage (EA) specific marketing activities utilizing CMS approved marketing materials./liliComplete all management required reports pertaining to prospect tracking and reporting./liliProvide prompt service, i.e., respond to general benefit questions; and resolve inbound questions and concerns in a timely manner./liliProvide feedback and escalations to senior management regarding necessary member care or coverage issues./liliFully participate in Community resident prospecting events, help to register prospective new residents; conduct tours; and answer questions about Community activities and amenities./liliParticipation in Community sponsored events during core hours as well as evenings and weekends./li/ulpWhat you will need:/pulliAt least 3 years of work experience or relevant coursework/liliStrong organizational, verbal, and written communication skills/liliProficiency in using all Microsoft Office applications/liliHealth insurance license in NJ will be required/lipPlease note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description./ppSeabrook is a beautiful 98-acre continuing care retirement community located in Tinton Falls, just six miles from the Jersey Shore. Were part of a growing national network of communities managed by Erickson Senior Living, one of the countrys largest and most respected providers of senior living and health care. Seabrook helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, youll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow./ppErickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law./p/ul/div