divh2Customer Solutions Specialist/h2pstrongAre you energized by building new business, cultivating customer relationships, and closing impactful deals?/strong/ppElectro Rent is growing our Sales Team and looking for talented, driven professionals to join us as strongCustomer Solutions Specialist/strong!/ppThis is your opportunity to be a key player in a fast-paced, high-growth environment where your skills, ideas, and energy can make a real impact. Were seeking sales professionals who thrive in a consultative, customer-focused setting and are eager to take ownership of the full sales cycle./ppWe are a global leader in test
measurement technology solutions, trusted by innovators across industries. As we grow our Sales Team, this is a chance to join a company where your voice, ideas, and ambition truly matterand gain momentum in your career./ppAt Electro Rent, diversity, equity, and inclusion are more than just wordstheyre a core part of who we are. Were committed to building a workplace where everyone is welcome, seen, and empowered to succeed. As an Equal Opportunity Employer, we welcome applicants of all backgroundsincluding race, gender identity or expression, sexual orientation, disability, age, veteran status, and moreto apply without bias./ppAs a Customer Solutions Specialist, you will play a critical role in supporting sales success by providing commercial, administrative, and operational support across the entire sales cycle. You will manage inbound customer inquiries, coordinate internal sales processes, and handle transactional business to drive customer satisfaction and revenue growth./ppThis is a dynamic, high-visibility position combining inside sales activity with operational support. You will act as a vital bridge between customers, field sales, and internal teams, helping maximize opportunities in assigned accounts and territories./ppAs part of the Customer Solutions team, you will:/pulliCraft tailored, operationally sound solutions that meet customer needs and set deals up for success./liliDesign and validate solutions that align customer requirements with Electro Rents capabilities./liliSupport Inside and/or Field Sales with deep product knowledge and expert use of sales tools and processes./liliBoost conversion rates by enabling differentiated solutions customers are more likely to accept./li/ulh2Responsibilities/h2ulliSupport inside and/or outside sales teams by coordinating quotes, proposals, order processing, and internal workflows from initial inquiry through delivery./liliManage inbound inquiries from existing and potential customers, ensuring professional and timely responses./liliPromote Electro Rents value proposition to new and existing customers to create near-term rental and sales opportunities./liliCoordinate with inside and/or outside sales teams to transition qualified opportunities for order closure./liliTrack and update sales activities, opportunities, and customer interactions in Salesforce.com to ensure accurate sales funnel management and forecasting./liliSupport inside and/or field sales by preparing quotes, updating CRM records, and coordinating documentation for contracts and proposals./liliMaintain high-level customer interaction to handle transactional business, repeat inquiries, and routine support, ensuring customer satisfaction and continuity./liliAssist with other special sales support tasks and projects as assigned./li/ulpstrongKey Accountabilities/strong/pulliIdentify and qualify early-stage opportunities./liliSupport open quotes by driving follow-up activities to accelerate deal closure or retire expired opportunities./liliExecute call-out schedules to existing and potential customers to promote Electro Rents offerings./liliCollaborate effectively with the broader sales organization to ensure seamless transitions and excellent customer experience./li/ulh2Qualifications/h2ulli2+ years of experience in inside sales, sales development, sales support, or customer service, ideally in a technical or B2B environment./liliStrong communication skills with confidence engaging internal stakeholders and external customers over the phone, via email, and in virtual meetings./liliHighly organized with the ability to manage multiple tasks, prioritize effectively, and pay attention to detail./liliProactive approach to outbound calling and lead generation./liliProficiency with CRM systems (e.g., Salesforce) and MS Office tools./liliAbility to navigate LinkedIn for prospecting and researching target customers./liliA customer-first mindset with the ability to work collaboratively within a team environment./li/ulpstrongPreferred Qualifications/strong/pulliExperience supporting sales of technical products, test
measurement equipment, or rental services./liliUnderstanding of B2B commercial sales cycles and solution selling./liliBackground in engaging with engineering, manufacturing, or technology customers./liliEducation in engineering, business, or a related discipline./li/ulh2strongEEO Statement:/strong/h2pElectro Rent is an Equal Opportunity Employer and complies with all applicable federal, state, and local fair employment practices laws. We do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military and veteran status, or any other characteristic protected by applicable law./ppAs a federal contractor, Electro Rent also complies with applicable laws regarding affirmative action and veterans employment. We are committed to providing reasonable accommodation to qualified individuals with disabilities and applicants with disabilities throughout the recruitment process./p/div
measurement technology solutions, trusted by innovators across industries. As we grow our Sales Team, this is a chance to join a company where your voice, ideas, and ambition truly matterand gain momentum in your career./ppAt Electro Rent, diversity, equity, and inclusion are more than just wordstheyre a core part of who we are. Were committed to building a workplace where everyone is welcome, seen, and empowered to succeed. As an Equal Opportunity Employer, we welcome applicants of all backgroundsincluding race, gender identity or expression, sexual orientation, disability, age, veteran status, and moreto apply without bias./ppAs a Customer Solutions Specialist, you will play a critical role in supporting sales success by providing commercial, administrative, and operational support across the entire sales cycle. You will manage inbound customer inquiries, coordinate internal sales processes, and handle transactional business to drive customer satisfaction and revenue growth./ppThis is a dynamic, high-visibility position combining inside sales activity with operational support. You will act as a vital bridge between customers, field sales, and internal teams, helping maximize opportunities in assigned accounts and territories./ppAs part of the Customer Solutions team, you will:/pulliCraft tailored, operationally sound solutions that meet customer needs and set deals up for success./liliDesign and validate solutions that align customer requirements with Electro Rents capabilities./liliSupport Inside and/or Field Sales with deep product knowledge and expert use of sales tools and processes./liliBoost conversion rates by enabling differentiated solutions customers are more likely to accept./li/ulh2Responsibilities/h2ulliSupport inside and/or outside sales teams by coordinating quotes, proposals, order processing, and internal workflows from initial inquiry through delivery./liliManage inbound inquiries from existing and potential customers, ensuring professional and timely responses./liliPromote Electro Rents value proposition to new and existing customers to create near-term rental and sales opportunities./liliCoordinate with inside and/or outside sales teams to transition qualified opportunities for order closure./liliTrack and update sales activities, opportunities, and customer interactions in Salesforce.com to ensure accurate sales funnel management and forecasting./liliSupport inside and/or field sales by preparing quotes, updating CRM records, and coordinating documentation for contracts and proposals./liliMaintain high-level customer interaction to handle transactional business, repeat inquiries, and routine support, ensuring customer satisfaction and continuity./liliAssist with other special sales support tasks and projects as assigned./li/ulpstrongKey Accountabilities/strong/pulliIdentify and qualify early-stage opportunities./liliSupport open quotes by driving follow-up activities to accelerate deal closure or retire expired opportunities./liliExecute call-out schedules to existing and potential customers to promote Electro Rents offerings./liliCollaborate effectively with the broader sales organization to ensure seamless transitions and excellent customer experience./li/ulh2Qualifications/h2ulli2+ years of experience in inside sales, sales development, sales support, or customer service, ideally in a technical or B2B environment./liliStrong communication skills with confidence engaging internal stakeholders and external customers over the phone, via email, and in virtual meetings./liliHighly organized with the ability to manage multiple tasks, prioritize effectively, and pay attention to detail./liliProactive approach to outbound calling and lead generation./liliProficiency with CRM systems (e.g., Salesforce) and MS Office tools./liliAbility to navigate LinkedIn for prospecting and researching target customers./liliA customer-first mindset with the ability to work collaboratively within a team environment./li/ulpstrongPreferred Qualifications/strong/pulliExperience supporting sales of technical products, test
measurement equipment, or rental services./liliUnderstanding of B2B commercial sales cycles and solution selling./liliBackground in engaging with engineering, manufacturing, or technology customers./liliEducation in engineering, business, or a related discipline./li/ulh2strongEEO Statement:/strong/h2pElectro Rent is an Equal Opportunity Employer and complies with all applicable federal, state, and local fair employment practices laws. We do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military and veteran status, or any other characteristic protected by applicable law./ppAs a federal contractor, Electro Rent also complies with applicable laws regarding affirmative action and veterans employment. We are committed to providing reasonable accommodation to qualified individuals with disabilities and applicants with disabilities throughout the recruitment process./p/div