divh2Join Our Team as a Personal Banker/h2pWorking at Commerce is more than just steps on a ladder. Its about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. Our culture is about our people, the ones in our communities and the ones that work with us. Here, youll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. Youll have the space and resources to grow into the best version of yourself. Because our number one investment is you./ppIf this sounds interesting to you, keep reading and lets talk. Compensation range hourly: $20.00 - $24.40 (amount based on relevant experience, skills, and competencies.)/ph3About This Job/h3pOur Personal Bankers are personable, goal-oriented, and have a passion for helping our customers improve their financial health. As a Personal Banker, youll gain valuable insight into banking and finance, while helping customers with their daily financial challenges. Youll be helping yourself too, because Commerce has a tradition of recognizing and rewarding people for their talent, skills, and contributions. If this sounds like a fit for you, were looking for a new Personal Banker to join our team at our Lenexa location./ppPersonal Bankers are the key ambassadors of the Commerce Bank brand. In this retail banking role, you will develop and maintain long lasting relationships with not only your customers, but with your co-workers and other areas of the business within Commerce. As a Personal Banker, your goal is to uncover the financial needs of each customer and provide them with solutions to address those needs./ppAs a Personal Banker, youll:/pulliReceive the tools, resources, and training you need to be successful in your role and have opportunities to further your career with Commerce Bank./liliDeliver an excellent customer experience both in person and over the phone to ensure we meet customers financial needs./liliActively listen to our customers so you can make appropriate recommendations that match their needs./liliEducate customers on a variety of retail products and digital solutions that improves their financial wellness./liliEnsure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements./liliEstablish relationships with other internal departments and refer customers to bank specialists when complex financial needs are identified./liliBe able to earn more than your base pay through our quarterly incentive program./li/ulpWork Schedule:/ppMonday - Friday 7:45am-4:45pm, or 8:30am-5:30pm, or 8:45am-5:45pm; and Saturdays 8:45am-12:15pm/ppEssential Functions:/pulliInteract with customers both in person and over the phone to ensure their financial needs are being met through needs-based conversations and sales fulfillment./liliActively listen, understand, and make recommendations of products and services based on customer needs to ensure individual and team sales and services goals are achieved./liliEducate customers on a variety of retail products and digital solutions that enhance the customer experience and contribute to achieving sales goals./liliEnsure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements./liliIdentify complex financial needs and refer customers to bank specialists when appropriate./liliPerform other duties as assigned./li/ulpKnowledge, Skills
Abilities Required:/pulliStrong sales skills with the ability to provide an excellent customer experience by easily connecting with customers in-person and over the phone./liliAbility to meet personal and branch sales and customer services expectations./liliMotivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities./liliTeam player with excellent written, verbal and interpersonal communication skills./liliAbility to remain adaptable to a variety of situations with an optimistic outlook that is aligned with our culture and Core Values./liliProficient with Microsoft Word, Excel and Outlook./li/ulpEducation
Experience:/pulliHigh School diploma or equivalent combination of education and experience required./lili1+ years sales or customer service experience required./liliExperience working in an environment with individual and team sales goals preferred./li/ulpPosition may be filled as a Personal Banker I or a Personal Banker II, depending on experience and education./ppFor this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report./ppA reasonable estimate of the current base pay is $20.00 to $24.40 per hour. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals./ppThe candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits./ppLocation: 8700 Monrovia, Lenexa, Kansas 66215/ppTime Type: Full time/ppCommerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes Best Midsized Employers, Forbes Best Employers for Women, and Korn Ferrys Engaged Performance Award. Youll see the difference for yourself when you join the team./ppEqual Opportunity Employer: Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability (including physical or mental handicap), age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law./p/div
Abilities Required:/pulliStrong sales skills with the ability to provide an excellent customer experience by easily connecting with customers in-person and over the phone./liliAbility to meet personal and branch sales and customer services expectations./liliMotivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities./liliTeam player with excellent written, verbal and interpersonal communication skills./liliAbility to remain adaptable to a variety of situations with an optimistic outlook that is aligned with our culture and Core Values./liliProficient with Microsoft Word, Excel and Outlook./li/ulpEducation
Experience:/pulliHigh School diploma or equivalent combination of education and experience required./lili1+ years sales or customer service experience required./liliExperience working in an environment with individual and team sales goals preferred./li/ulpPosition may be filled as a Personal Banker I or a Personal Banker II, depending on experience and education./ppFor this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report./ppA reasonable estimate of the current base pay is $20.00 to $24.40 per hour. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals./ppThe candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits./ppLocation: 8700 Monrovia, Lenexa, Kansas 66215/ppTime Type: Full time/ppCommerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes Best Midsized Employers, Forbes Best Employers for Women, and Korn Ferrys Engaged Performance Award. Youll see the difference for yourself when you join the team./ppEqual Opportunity Employer: Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability (including physical or mental handicap), age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law./p/div