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Order Entry Technician

Element, Glendale Heights, Illinois, United States, 60139

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divh2Order Entry Technician/h2pElement has an opportunity for an Order Entry Technician in our customer service group at our Glendale Heights, IL location. The successful candidate will perform order entry of incoming test requests with detailed procedures, perform technical review of client purchasing documentation to ensure compliance and other scheduled tasks under direction of Operations. This role interfaces with operations, technical staff, and business development to serve our client base as we strive to continuously deliver excellence to our clients. This is a great opportunity to develop your Administration career within a Global TIC business./ppPlease Note: This is a fixed term assignment, and will last approximately 6 months./ph2Responsibilities/h2pUnpack deliveries, maintaining traceability of the parts and accompanying paperwork through receiving, order processing and delivery/routing steps./ppRead and interpret client orders and documentation; review noted/related technical standards and requirements./ppCorrectly establish orders in LIMS, based upon the supplied information./ppPerform Initial contract and technical review of required documentation on established orders./ppProvide and distribute sample/material and work information to processing departments technical staff and supervisors, ensuring expeditious and successful completion of work requirements to meet customer delivery expectations./ppAs a team member, work to ensure efficient processing of client orders as required by production schedules./ppParticipate in/maintain workplace in accordance with 5S protocols and procedures./ppAssists with coordination of production, quality, and process improvements./ppOther duties as assigned by supervisor or lab management./ppWith direction, contact clients for additional information, resolve discrepancies and obtain clarification when needed regarding technical issues and serve as point of contact regarding job status of work./ph2Skills / Qualifications/h2pHighschool Diploma/GED or previous relevant customer service/data entry work experience in an office environment or equivalent preferred. Highly self-motivated and organized individual with excellent attention to detail and communication skills./ppAble to work independently with little supervision yet will seek out help when necessary./ppAbility to work to deadlines without compromising the quality of work or safety./ppProficiency with Microsoft Office products (Outlook, Excel, Teams, etc.)/ppReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./ppFamiliarity with a wide range of supporting laboratory activities such as machining and laboratory techniques (wet chemistry, gas analysis and, physical test methods) is a plus./ph2Company Overview/h2pElement is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to Make tomorrow safer than today./ppWhen failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early RD, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access./ppWhile we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development./ppIndustries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization./ph2Diversity Statement/h2pAt Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming the worlds most trusted testing partner./ppAll suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws./p/div