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Sr. Client Manager - HNAS

Nashville Staffing, Nashville, Tennessee, United States, 37247

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divh2Job Opportunity At Highmark Inc./h2pThis job is responsible for managing a book of business and the business relationship as a strategic consultant for existing accounts directly or through intermediaries within the TPA and Self Funded space. The incumbent is responsible for renewing accounts and selling new products and services to existing accounts to ensure retention and growth of profitable business./ppHNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits. HNAS is part of Highmark Health, a national blended health organization with a mission to create remarkable health experiences. Our culture is built on your growth and development, collaborating across our organization, and making a big impact for those we serve./ppThis role is looking for someone who has experience with health insurance and has worked with TPA, Stop loss, and self-funded clients./ph3Essential Responsibilities/h3ulliReview new products, services, capabilities, and technologies with the client in order to sell assigned product lines, renewals and add-on sales to ensure retention, profitability and growth of existing business./liliManage relationships at senior levels with clients, consultants and brokers/producers by creating valued business partnerships, demonstrating business acumen and cultivating an active network./liliDevelop appropriate sales solutions giving consideration to increased competition and the changing political environment./liliDevelop, implement and execute business plans and metrics for retaining and growing membership while enhancing profitability and cross-selling./liliConduct routine service calls and function as the primary Group contact for strategic planning and consultation./liliSupport customers during the implementation of sales contracts and throughout the relationship by advocating for escalated services issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty./liliComplete and maintain sales projections, finalize rates and benefit adjustments and prepare reports and documents for renewal and sales presentations./liliParticipate in product development and prepare business programs (i.e. territory specific action plans and strategy for closing sales) and long term strategy for specific account needs. Lead internal partners (Clinical, Analytics, etc.) in delivering client strategy./liliOther duties as assigned or requested./li/ulh3Qualifications/h3pstrongMinimum/strong/pulliState specific Producer Licenses for Life, Accident Health are required or must be obtained within 45 days of hire/lili5 years of Account/Client Management experience or other relevant experience/li/ulpstrongPreferred/strong/ppNone/ppstrongSkills/strong/pulliAbility to speak publicly and extemporaneously on a variety of subjects/liliPresentation, communication and negotiation skills/liliOrganizational skills and the ability to meet deadlines/liliCreativity and Innovation/liliPersistence Resilience/liliProblem Solving/liliInfluence/li/ulpLanguage (Other than English): None/ppTravel Requirement: 75% - 100%/ppstrongPhysical, Mental Demands and Working Conditions/strong/ppPosition Type: Remote/ppTeaches / trains others regularly: Occasionally/ppTravel regularly from the office to various work sites or from site-to-site: Yes/ppWorks primarily out-of-the office selling products/services (sales employees): Never/ppPhysical work site required: Yes/ppLifting: up to 10 pounds Constantly/ppLifting: 10 to 25 pounds Occasionally/ppLifting: 25 to 50 pounds Never/ppDisclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job./ppCompliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies./ppPay Range Minimum: $72,000.00/ppPay Range Maximum: $108,000.00/ppBase pay is determined by a variety of factors including a candidates qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations./ppHighmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law./ppWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below./ppFor accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org/ppCalifornia Consumer Privacy Act Employees, Contractors, and Applicants Notice/ppReq ID: J273836/p/div