div div div div dl dt locations /dt dd Nashville /dd /dl /div /div div div div dl dt time type /dt dd Full time /dd /dl /div /div div div dl dt posted on /dt dd Posted 2 Days Ago /dd /dl /div /div div div dl dt job requisition id /dt dd R-101559 /dd /dl /div /div /div /div div div p b Job Description: /b /p div div Job Description /div /div div div div div div div div div div p As an Enterprise Account Manager, you will be responsible for building and maintaining strong relations with customers, ensuring that needs are met, and driving satisfaction. You will be the primary point of contact between the Customer and Qualifacts, facilitating communication and collaboration across departments and develop expanded business opportunities by analyzing account potential, initiating, developing, and closing sales /p p Roles and Responsibilities /p p Act as the Single Point of Contact (SPOC) for key business contacts (ex: economic buyers, Executives) within existing accounts. Understand and communicate key performance metrics and partnership outcomes. /p p Identify customer requirements, uncover roadblocks and coordinate with key internal resources to solve problems, deliver on action plans and meet contractual commitments. /p p Responsible for management of all commercial relationship items including contract management, pricing negotiation, renewals, Mamp;A and expansion. /p p Responsible for key administrative tasks including Salesforce administration, data integrity, reporting and forecasting. Develop, communicate, and maintain account plans. /p p Partner with assigned Customer Success Managers to deliver monthly and/or quarterly business reviews. Maintain high engagement within assigned accounts while engaging in Customer relationship building to increase Customer Champion/Referral program /p p Develop expanded business opportunities by analyzing account potential, initiating, developing, and closing sales. /p p Develop sales by making initial presentations; explaining product and service enhancements and additions; introducing new products and services. /p p Responsible for preparing any necessary paperwork including Amendments, Statements of Work or new contracting paperwork as approved by the legal team. /p p Partner with the contracts team and revenue operations to ensure visibility and transparency on all customer contracting requirements, activity and forecasts. /p p Qualifications /p p Minimum 8 years sales and/or account management experience Bachelors degree preferred Healthcare Industry Experience Proven performance (Achievement of KPIs) Must be able to build effective customer relationships Must have proven skills in prospecting Must be a team player Strong problem-solving abilities, strategic thinker, conflict resolution, time management and attention to detail is a must Ability to work in fast paced environment and meet business SLAs Ability to work independently and manage multiple accounts simultaneously Strong communication skills both verbal and written Proven data driven skills Proficiency in Microsoft Suite Some travel required /p /div /div /div /div /div /div /div /div /div p Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. /p /div /div/div