Human Resources Business Partner

divh2Human Resources Business Partner/h2pThe People Solutions Business Partner is responsible for supporting Human Resources strategy by providing expertise and leadership to a region in designing, evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives./ppEssential Functions/Core Responsibilities:/pulliLead, design, evaluate, analyze, and implement all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management to drive development and execution of short-term strategy and execution of long-term departmental strategy/liliServe as a trusted advisor to management, through cross-departmental partnerships, regarding team member performance, management practices, human resource policies, talent management, and compensation/liliUnderstand market conditions and best practices and apply to Human Resources philosophy, strategic plans, and organizational changes to ensure Human Resources policies and programs are aligned; partners with stakeholders to develop and implement creative and proactive solutions to remain compliant, competitive, and in alignment with the organizations overall strategies/liliLead a regional team in processing and responding to employee concerns and coordinate with appropriate stakeholders, as necessary, may manage escalated concerns or highly-sensitive issues raised by team/liliManage facilitation, and may assist with the development, of HR learning sessions, including but not limited to performance management practices, human resource policies, talent management, talent sourcing practices, resource allocation, succession planning, and compensation; may present HR training programs to Leadership Teams/liliDirect regional team in providing comprehensive analysis of various types of key Human Resources metrics and consult with management and provide recommendations on effective decision making; develop and implement creative and proactive solutions and gauge program effectiveness/liliOversee and may conduct investigations on workplace situations, prepare documentary requirements for complex labor-related cases, and represent the company in legal matters, as required; with a focus on issue resolution within assigned region/liliMay serve as Human Resources Lead on large-scale projects being conducted across the organization/liliProactively maintain and apply working knowledge of progressive Human Resources practices, to evaluate programs against trends and advancements and develop recommendations and drive execution of changes and improvements to address business issues/liliCommunicate and reinforce the Companys values, philosophies, and Leadership Behaviors to assist in development of a high performing organization/li/ulpCandidate Profile:/pulliMinimum of 5+ years of experience in an HR generalist role. Significant Progressive Management and team leadership experience within a high-volume/fast-paced setting/liliDemonstrated extensive knowledge and understanding of human resources laws, processes and procedures relating to staffing, employee relations, and payroll within a contact centre environment/liliCredibility and confidence to make an immediate impact at all levels within organization. Excellent Interpersonal and organizational skills and a can do proactive attitude are essential/liliUniversity Degree Preferred/liliExperience with Workday preferred/liliExcellent communication skills, both written and verbal skills; ability to effectively present information to internal and external associates/liliAdvanced Microsoft Office skills a requirement/liliProven ability to lead team in organizing and prioritizing projects in a fast-paced and deadline-oriented business environment/liliDemonstrated ability to mentor, coach and provide direction to a team of employees/liliDemonstrated ability to take initiative and ownership with focus on continuous improvement/liliDemonstrated ability to foster customer service disposition and sense of professionalism for self and team/liliDemonstrated ability to comprehend, analyze, and interpret/li/ulpThis is an onsite role and the ability to work at our Arnold, MO site is a requirement./ppCareer Framework Role:/pulliProvides leadership to managers, supervisors and/or professional staff/liliIs accountable for the performance and results of multiple related units/liliRecommends operational objectives and develops departmental plans, including business, production and/or organizational priorities/liliControls resources and policy formation in area of responsibility/liliDecisions are guided by resource availability and functional objectives/liliDevelops and administers performance requirements; may have budget responsibilities/li/ulpThe base salary range for this position is $75k- $87k, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is Jan 25, 2026./ppPhysical Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature./ppConcentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law./p/div