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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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DHL Supply Chain is Hiring!

At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.\nThe core responsibilities of this role include: Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.\nResponsibilities

Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.\nResolve product or service problems: clarify the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.\nMaintain customer records and update account information.\nMaintain financial accounts by processing customer adjustments.\nPrepare product or service reports by collecting and analyzing customer information. Assist with order and product management.\nPerform other duties as assigned.\nRole Details

Position: 1st Shift Customer Service Rep\nShift: 6:30am-3:00pm, Monday-Friday, Rotating Saturdays; Sundays and Holidays are based on customer needs; Mandatory OT Required\nPay: $19.75 per hour\nRequired Education and Experience

High School Diploma or Equivalent\n0-12 months of system, data entry or reporting experience\n0-12 months of warehouse experience, preferred\nBenefits

Affordable medical, dental, and vision coverage available beginning on your 30th day\nPTO program for all associates, including paid holidays and vacation\n401(k) with generous company match\nTuition reimbursement program\nExcellent training and career advancement opportunities\nBe part of the world’s largest logistics company

Grow Your Skills. Shape Your World.\nOur Organization is an equal opportunity employer.

#J-18808-Ljbffr\n","Overview

DHL Supply Chain is Hiring!

At DHL, you will play a part in one of the world’s most essential industries. There has neve...","Charlotte, North Carolina, United States, 28245",["B","2479685649"],"Work at DHL Supply Chain","5 hours ago","/jobs/2479685649-customer-service-representative","/jobs?keyword=DHL+Supply+Chain","/jobs?location=Charlotte%2C+North+Carolina%2C+United+States%2C+28245",{"_426":425,"_430":547,"_449":450,"_441":525,"_240":548,"_437":549,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":539,"_422":550,"_452":530,"_427":127,"_473":551,"_457":552,"_475":433,"_476":539,"_478":532,"_480":545,"_482":483},["D",1770397200000],"DHL Supply Chain is Hiring!

At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.\nPosition: 1st Shift Customer Service Rep\nShift:

6:30am-3:00pm, Monday-Friday, Rotating Saturdays, Sunday's and Holidays are based off of customer needs, Mandatory OT Required\nPay:

$19.75

per hour.\nIn addition to the general job description below, the ideal candidate will also have the following skills: Inbound/Outbound, Customer Service, Loading/Unloading, Attention to Detail

Be part of the world's largest logistics company!

DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages include:

- Affordable medical, dental, and vision coverage available beginning on your 30th day

- PTO program for all associates, including paid holidays and vacation

- 401(k) with generous company match

- Tuition reimbursement program

- Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose :

Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.

Key Accountabilities :

Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.\nMaintain customer records and update account information.\nMaintain financial accounts by processing customer adjustments.\nPrepare product or service reports by collecting and analyzing customer information. Assist with order and product management.\nPerform other duties as assigned.\nRequired Education and Experience :

High School Diploma or Equivalent\n0-12 months of system, data entry or reporting experience\n0-12 months of warehouse experience, preferred

Our Organization is an equal opportunity employer.\n","DHL Supply Chain is Hiring!

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