divh2Senior On-Site Service Specialist/h2pJoin our dynamic team as a Senior On-Site Service Specialist, where you will play a pivotal role in transforming our clients experience through top-notch operations support. You will engage with cutting-edge technology in high-volume duplicating, production, sorting, and mailing tasks, ensuring seamless operations and client satisfaction. Whether it is performing maintenance, troubleshooting, or providing reception services, you will be the heart of our service delivery./ppRoles and Responsibilities:/pulliOperate high-volume 2D or 3D print and copy machines, ensuring top-notch quality and efficiency./liliProvide essential equipment troubleshooting and escalate technical issues promptly for resolution./liliDeliver exceptional customer service by addressing inquiries, coordinating service calls, and managing job requests./liliMaintain meticulous records, manage inventory, and calculate charges for services rendered./liliCollaborate with team members to ensure smooth delivery of completed jobs and support various building functions./liliEmbrace flexibility by occasionally assisting with meeting room setups, light maintenance, and reception duties./liliUphold safety standards and adhere to protocols while handling equipment and materials, ensuring a secure work environment./li/ulpQualifications Must Have:/pulliHigh school diploma or GED, coupled with minimum one year of relevant work experience./liliProficiency in basic computer skills, including MS Office Suite./liliStrong communication skills and ability to thrive in a fast-paced, customer-centric environment./li/ulpQualifications Nice to Have:/pulliPrevious experience in copy jobs or related fields./liliBasic knowledge of electronics and copier equipment repair./liliValid drivers license with minimum auto insurance coverage./li/ulpIn this role, you will be at the forefront of innovation, providing solutions and exceptional service. If you are ready to make a meaningful impact and embark on a journey of growth, apply now to join us in shaping the future of service excellence./ppCome Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of informationhow it is collected, stored, managed, and sharedto unlock the potential in every organization. We deliver services and technologies that inspire our customers success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow./ppInvest in Yourself: At Ricoh, you can:/pulliChoose from a broad selection of medical, dental, life, and disability insurance options./liliContribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments./liliAugment your education with team member tuition assistance programs./liliEnjoy paid vacation time and paid holidays annually./liliTap into many other benefits to enhance your health, wellness, and ongoing personal and professional development./li/ul/div