divh2Service Writer/h2pThe Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person will assist in the coordination and communications of the service department as well as perform a variety of tasks with the warranty department./ppWhat We Offer:/pulliPaid Time Off/liliPaid Holidays/liliMedical, Dental and Basic Life/lili401K with employer contribution/liliBi-weekly Pay Schedule/liliOpportunity for advancement and Career Development/li/ulpResponsibilities:/pulliOpen and close work orders providing as much information as possible./liliRecord, adjust and report mechanics time for work orders and payroll./liliHelp cover phone calls for the Service Department./liliTry to resolve customer complaints./liliSchedule appointments./liliSupervise and assist technicians with the diagnosis and repairs of their jobs./liliAssist with warranty repair paper flow./liliCheck in new trucks delivered to the shop and complete the proper forms./liliConsult with the parts department on special order parts and sublet repairs./liliInstruct the following shifts service writer on any special instructions and appointments./liliKeep Service Manager informed of all customer complaints and technician problems./liliPerform other duties as assigned./li/ulpQualifications:/pulliShould possess a High School Diploma./liliA College degree or a certificate from a trade school is preferred, but not required./liliExperience in dealership service shop environment is strongly preferred but not required./li/ulp*Please note this is a safety-sensitive position./ppThe Larson Group Peterbilt is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply for our open positions, as we believe that a diverse workforce enhances our ability to serve our customers and community. Applicants who require an accommodation to participate in the job application or hiring process should contact Recruiting@tlgtrucks.com./p/div