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West Chester University of Pennsylvanias Financial Aid Office invites applicants for the position of Associate Director of Financial Aid Customer Ser Customer Service, Director, Financial, Associate, Service, Operations, Retail\n","descriptionText","26-92 Associate Director of Financial Aid Customer Service (SUA 3) West Chester University Creative & Design Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvanias Financial Aid Office invites applicants for the position of Associate Director of Financial Aid Customer Ser Customer Service, Director, Financial, Associate, Service, Operations, Retail","shortDescription","Join a vibrant campus community whose excellence is reflected in its diversity and student success. 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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[508,514,522,533,542],{"_426":425,"_430":509,"_449":450,"_441":442,"_240":510,"_437":511,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":440,"_422":512,"_452":453,"_427":115,"_473":474,"_457":513,"_475":476,"_477":440,"_479":480,"_481":482,"_483":484},["D",1770087600000],"Salary:

$60,753.00 Annually\nLocation :

West Chester University, PA\nJob Type:

Regular / Full-Time\nJob Number:

26-92\nDepartment:

Academic Affairs\nDivision:

Financial Aid\nOpening Date:

01/30/2026

Position Summary\nJoin a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania's Financial Aid Office invites applicants for the position of Associate Director of Financial Aid Customer Service.\nWest Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania.

We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.\nWCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.\nThe Financial Aid Office supports the recruitment, retention, and student success efforts of the University's diverse undergraduate and graduate student population by helping students and their influencers seek, obtain, and make the best use of all financial resources.\nReporting to the Deputy Director of Financial Aid, The Associate Director serves as the primary on-campus leader for the office to ensure excellent service and support to students and their families. This position oversees and maintains efficient day-to-day office operations; supervises and supports customer service staff and graduate student workers; serves as a liaison to campus partners; serves as the single point of contact for veterans, study abroad, and international students; and coordinates financial aid for consortium agreements.\nThe ideal candidate will demonstrate excellent customer service, leadership, problem-solving, and communication skills; experience serving diverse populations; experience supporting veterans and National Guard funds and study abroad; and will value teamwork, collaboration, and continual process improvement.

Responsibilities include:\nProvide onsite oversight to ensure efficient day-to-day office operations\nSupervise and train customer service staff\nHire, train, and supervise graduate student workers\nFoster a supportive and student-centered service environment\nCollaborate with campus partners to provide excellent customer service and support to students and their families\nAct as a liaison with the Bursars Office\nProvide financial aid process counseling to staff, prospective and current students, and parents via email, in-person meetings and phones as needed\nCoordinate financial aid processes for consortium agreements including study abroad\nSupport international students\nAct as primary customer service contact for veterans and National Guard\nMonitor and ensure compliance with all the laws, rules, regulations, and guidelines for each of the financial aid programs as set forth by the University, the Commonwealth of Pennsylvania, the federal government, and all other private and public funding sources\nMaintain a thorough understanding of current federal, state, and institutional financial aid regulations\nMaintain accurate program and student files and records\nServe as primary contact for walk-in counseling\nProvide financial aid trainings and presentations\nDevelop and update aid publications, forms, and applications\nRepresent the Financial Aid Office on University committees\nServe as the primary administrator of the case management system, Navigate\nOther duties assigned\nMinimum Qualifications

Bachelor's degree\nTwo years of professional financial aid or related higher education experience\nCustomer service experience\nSupervisory experience\nDemonstrated proficiency in Microsoft Office including Outlook, Word, and Excel\nPreferred Qualifications

Customer service supervisory experience\nExperience supporting diverse student populations\nExperience using student information systems including Banner and Campus Logic\nKnowledge of financial aid verification, federal, state, institutional guidelines, and regulations\nExperience with Veterans and National Guard financial aid\nExperience with consortium agreement and study abroad support

Special Instructions\nSalary and benefits are dictated by the State College and University Professional Association (SCUPA) Collective Bargaining Agreement.

Candidates should apply online at A cover letter, resume, and contact information for three professional references are required for consideration. Incomplete applications will not be reviewed.

Review of applications will begin immediately and continue until the position is filled.

Applicants must successfully complete the interview process to be considered as a finalist.

All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.

Developing and sustaining a diverse faculty and staff advances West Chester University's educational mission. West Chester University is an Affirmative Action - Equal Opportunity Employer.\nWCU proudly offers comprehensive employee benefits including health, vision, and dental insurance, generous retirement plans, many wellness programs, a tuition waiver for self and family members, and training, development and advancement opportunities.

On the first working day, new employees are eligible to enroll in medical benefit plans

and can choose between two PPO plans or an HMO plan.\nSupplemental dental, vision, hearing and prescription coverage

is also offered to employees.\nThe Get Healthy Wellness program

rewards participants with reduced health care premiums and provides tools and resources to maintain good health.\nFlexible spending accounts

allow employees to withhold income from their paychecks before taxes for reimbursement of approved medical and dependent care expenses.\nA University mission to support employee personal and professional growth.\nPASSHE tuition waiver

lowers the cost of college expenses.\nLeave and time-off benefits

include generous paid vacation, paid sick time, military leave and paid time off for most major holidays.\nChoice of two group retirement plans with generous employer contributions.\nVoluntary retirement plans

offer two additional options to save and invest money for retirement and are available to all employees upon their date of hire.\nGroup life insurance

is provided at no cost to all permanent employees.\nVoluntary long-term disability insurance (LTD) and voluntary group life and personal accident insurance (VGLIP/AD&D)

are available to employees.\nState Employee Assistance Program (SEAP)

provides a wide range of free services including counseling, legal, and financial services.\nThe employee group for this position is The State College & University Professional Association (SCUPA).

For additional benefit details please see the PASSHE EMPLOYEE BENEFITS PAGE .

Theinformation is provided for general purposes only. Legal Plan Documents will govern any discrepancies that may arise. Benefits, benefit levels, and eligibility rules are subject to change. The benefits described are available to most employees; however, certain eligibility requirements must be met.\n01

Do you have Bachelor's degree?

Yes\nNo

Required Question\n","Salary:

$60,753.00 Annually\nLocation :

West Chester University, PA\nJob Type:

Regular / Full-Time\nJob Number:

26...",["B","2413229558"],"/jobs/2413229558-26-92-associate-director-of-financial-aid-customer-service-sua-3",{"_426":425,"_430":515,"_449":450,"_441":442,"_240":516,"_437":511,"_424":425,"_111":517,"_428":191,"_429":191,"_451":450,"_439":440,"_422":518,"_452":453,"_427":115,"_473":474,"_457":519,"_475":520,"_477":440,"_479":480,"_481":482,"_483":521},["D",1770087600000],"Salary:

$60,753.00 Annually\nLocation :

West Chester University, PA\nJob Type:

Regular / Full-Time\nJob Number:

26-93\nDepartment:

Academic Affairs\nDivision:

Financial Aid\nOpening Date:

01/30/2026

Position Summary\nJoin a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania's Financial Aid Office invites applicants for the position of Associate Director of Financial Aid and State Programs.

West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania.

We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.

WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.

The Financial Aid Office supports the recruitment, retention, and student success efforts of the University's diverse undergraduate and graduate student population by helping students and their influencers seek, obtain, and make the best use of all financial resources.

Reporting to the Deputy Director of Financial Aid, the Associate Director provides leadership and oversight for state aid programs, academic progress appeals, and compliance initiatives. This position administers all programs through Pennsylvania Higher Education Assistance Agency (PHEAA) and out-of-state grant programs; monitors and ensures compliance with all the laws, rules, regulations, and guidelines; leads the financial aid academic review process; provides financial aid counseling and training; and collaborates with campus partners to provide excellent customer service and support to students and their families.

The ideal candidate will demonstrate excellent customer service, problem-solving, communication, and presentation skills; experience managing grant programs and compliance, collaborating with outside agencies, providing financial aid counseling, and serving diverse student populations; and will value teamwork, collaboration, and continual process improvement.

Responsibilities include:\nAdminister all programs through the Pennsylvania Higher Education Assistance Agency (PHEAA)\nAdminister out-of-state grant programs\nProvide oversight for the Satisfactory Academic Progress (SAP) process policies, appeal process, and staff training\nCollaborate with campus partners to provide excellent customer service and support to students and their families\nFoster a supportive and student-centered service environment\nProvide counseling on the financial aid process to both prospective and current students and parents via email, in-person meetings and phones\nMaintain a thorough understanding of current federal, state, and institutional financial aid regulations\nInterpret and implement federal, state, private, and institutional program regulations and guidelines\nMonitor and ensure compliance with all the laws, rules, regulations, and guidelines for each of the financial aid programs as set forth by the University, the Commonwealth of Pennsylvania, the federal government, and all other private and public funding sources\nDevelop and implement policies and procedures to ensure compliance with regulations and guidelines\nCommunicate developments, modifications, and trends in aid programs\nPrepare reports and documents for federal, state, university, and other agencies\nMaintain accurate program and student files and records\nParticipate in program reviews to ensure program integrity\nImplement and maintain automated processes and regulatory change updates\nParticipate in campus events and outreach activities\nProvide financial aid trainings and presentations\nDevelop and update aid publications, forms, and applications\nRepresent the Financial Aid Office on University committees\nOther duties assigned\nMinimum Qualifications

Bachelor's degree\nTwo years of professional financial aid or related higher education work experience\nCustomer service experience\nDemonstrated proficiency in Microsoft Office including Outlook, Word, and Excel\nPreferred Qualifications

Experience supporting college students\nExperience training and presenting\nExperience using student information systems including Banner and Campus Logic\nExperience working with PA state grant programs\nExperience collaborating with outside agencies\nExperience processing financial aid

Special Instructions\nSalary and benefits are dictated by the State College and University Professional Association (SCUPA) Collective Bargaining Agreement.

Candidates should apply online at Cover letter, resume, and contact information for three professional references are required for consideration. Incomplete applications will not be considered.

Review of applications will begin immediately and continue until the position is filled.

Applicants must successfully complete the interview process to be considered as a finalist.

All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.

Developing and sustaining a diverse faculty and staff advances West Chester University's educational mission. West Chester University is an Affirmative Action - Equal Opportunity Employer.\nWCU proudly offers comprehensive employee benefits including health, vision, and dental insurance, generous retirement plans, many wellness programs, a tuition waiver for self and family members, and training, development and advancement opportunities.

On the first working day, new employees are eligible to enroll in medical benefit plans

and can choose between two PPO plans or an HMO plan.\nSupplemental dental, vision, hearing and prescription coverage

is also offered to employees.\nThe Get Healthy Wellness program

rewards participants with reduced health care premiums and provides tools and resources to maintain good health.\nFlexible spending accounts

allow employees to withhold income from their paychecks before taxes for reimbursement of approved medical and dependent care expenses.\nA University mission to support employee personal and professional growth.\nPASSHE tuition waiver

lowers the cost of college expenses.\nLeave and time-off benefits

include generous paid vacation, paid sick time, military leave and paid time off for most major holidays.\nChoice of two group retirement plans with generous employer contributions.\nVoluntary retirement plans

offer two additional options to save and invest money for retirement and are available to all employees upon their date of hire.\nGroup life insurance

is provided at no cost to all permanent employees.\nVoluntary long-term disability insurance (LTD) and voluntary group life and personal accident insurance (VGLIP/AD&D)

are available to employees.\nState Employee Assistance Program (SEAP)

provides a wide range of free services including counseling, legal, and financial services.\nThe employee group for this position is The State College & University Professional Association (SCUPA).

For additional benefit details please see the PASSHE EMPLOYEE BENEFITS PAGE .

Theinformation is provided for general purposes only. Legal Plan Documents will govern any discrepancies that may arise. Benefits, benefit levels, and eligibility rules are subject to change. The benefits described are available to most employees; however, certain eligibility requirements must be met.\n01\n• Do you have Bachelor's degree?

Yes\nNo

Required Question\n","26-93 Associate Director of Financial Aid and State Programs (SUA3)",["B","2413221911"],"/jobs/2413221911-26-93-associate-director-of-financial-aid-and-state-programs-sua3","26-93 Associate Director of Financial Aid and State Programs (SUA...","/jobs?keyword=26-93+Associate+Director+of+Financial+Aid+and+State+Programs+%28SUA...",{"_426":425,"_430":523,"_449":450,"_441":524,"_240":525,"_437":526,"_424":425,"_111":527,"_428":191,"_429":191,"_451":450,"_439":440,"_422":528,"_452":529,"_427":115,"_473":474,"_457":530,"_475":527,"_477":440,"_479":531,"_481":482,"_483":532},["D",1770051600000],"LCS","Director Of Plant Operations

When you work at The Bellingham at West Chester you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!\nThe Bellingham at West Chester is recruiting for a hospitality focused Director of Plant Operations to join our team! This role is responsible for overseeing the care and maintenance of all aspects of the community's physical plant to include maintaining an effective preventative maintenance program; the hiring, training and supervising of all plant and housekeeping employees; the coordinating of life safety and security programs; the procuring of supplies, material and equipment, and assisting with budget preparation and operating within budgetary guidelines.\nSchedule: Full-time opportunity\nSalary: Starting at $80,000/year\nPerks of Working at Bellingham at West Chester:\n401k plan with employer match\nDental Insurance\nHealth Insurance\nVision Insurance\nLife Insurance\nPaid Time Off\nDaily Pay\nEmployee Assistance Program\nHere are a few of the daily responsibilities of a Director of Plant Operations:\nMay supervise the Plant Operations Department (less than two full-time/equivalent staff members) to include interviewing, hiring (with approval from the Executive Director), training, evaluating, and counseling within established policies and procedures.\nMaintain equipment, building, utilities and grounds with an adequate preventative maintenance program. Arrange for maintenance contracts as necessary.\nMaintain the emergency power generating equipment along with all fire and life safety equipment and fire drill and safety inspection reports.\nProvide residents and staff with a timely and effective response to service requests.\nEnsure all equipment and systems function properly and safely. Ensure compliance with federal, state and local regulations/ordinances.\nAdvise and consult with the Executive Director in short and long range planning to ensure that community physical plant and grounds are maintained in a good state of repair and that the community projects a good visual image to the community at large and on maintenance schedules and progress.\nParticipate in the planning of the annual departmental budget, responsible to maintain all expenditures for department to remain within budget allowances, review monthly operating statement for accuracy and explains variances to budget.\nMaintain proper level of service repair parts for electrical, plumbing, laundry, lighting, refrigeration, HVAC, hardware, locks, batteries, tools, expendable supplies, emergency telephone and security equipment based on past and expected usage. Maintain and adjust computerized controls for HVAC and other equipment as necessary.\nHere are a few of the qualifications we need you to have:\nHigh School diploma\nAssociates Degree or equivalent in relevant education, training and experience\nMaintenance supervisor experience (preferred)\nIf you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!\nEEO Employer\n","Director Of Plant Operations

When you work at The Bellingham at West Chester you have a front-row seat to the amazing life stories of the ...","Plant Operations Director",["B","2408916172"],"Work at LCS","/jobs/2408916172-plant-operations-director","/jobs?keyword=LCS","/jobs?keyword=Plant+Operations+Director",{"_426":425,"_430":534,"_449":450,"_441":535,"_240":536,"_437":537,"_424":425,"_111":527,"_428":191,"_429":191,"_451":450,"_439":440,"_422":538,"_452":539,"_427":115,"_473":474,"_457":540,"_475":527,"_477":440,"_479":541,"_481":482,"_483":532},["D",1770058800000],"Life Care Companies, LLC","Job Description

When you work at The Bellingham at West Chester you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

The Bellingham at West Chester is recruiting for a hospitality focused Director of Plant Operations to join our team! This role is responsible for overseeing the care and maintenance of all aspects of the community's physical plant to include maintaining an effective preventative maintenance program; the hiring, training and supervising of all plant and housekeeping employees; the coordinating of life safety and security programs; the procuring of supplies, material and equipment, and assisting with budget preparation and operating within budgetary guidelines.

Schedule:

Full-time opportunity

Salary:

Starting at $80,000/year

Perks of Working at Bellingham at West Chester:\n401k plan with employer match\nDental Insurance\nHealth Insurance\nVision Insurance\nLife Insurance\nPaid Time Off\nDaily Pay\nEmployee Assistance Program\nHere are a few of the daily responsibilities of a Director of Plant Operations:

May supervise the Plant Operations Department (less than two full-time/equivalent staff members) to include interviewing, hiring (with approval from the Executive Director), training, evaluating, and counseling within established policies and procedures.\nMaintain equipment, building, utilities and grounds with an adequate preventative maintenance program. Arrange for maintenance contracts as necessary.\nMaintain the emergency power generating equipment along with all fire and life safety equipment and fire drill and safety inspection reports.\nProvide residents and staff with a timely and effective response to service requests.\nEnsure all equipment and systems function properly and safely. Ensure compliance with federal, state and local regulations/ordinances.\nAdvise and consult with the Executive Director in short and long range planning to ensure that community physical plant and grounds are maintained in a good state of repair and that the community projects a good visual image to the community at large and on maintenance schedules and progress.\nParticipate in the planning of the annual departmental budget, responsible to maintain all expenditures for department to remain within budget allowances, review monthly operating statement for accuracy and explains variances to budget.\nMaintain proper level of service repair parts for electrical, plumbing, laundry, lighting, refrigeration, HVAC, hardware, locks, batteries, tools, expendable supplies, emergency telephone and security equipment based on past and expected usage. Maintain and adjust computerized controls for HVAC and other equipment as necessary.\nHere are a few of the qualifications we need you to have:

High School diploma\nAssociates Degree or equivalent in relevant education, training and experience\nMaintenance supervisor experience (preferred)

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer\n","Job Description

When you work at The Bellingham at West Chester you have a front-row seat to the amazing life stories of the wisest people...",["B","2408794133"],"Work at Life Care Companies, LLC","/jobs/2408794133-plant-operations-director","/jobs?keyword=Life+Care+Companies%2C+LLC",{"_426":425,"_430":543,"_449":450,"_441":544,"_240":545,"_437":546,"_424":425,"_111":547,"_428":191,"_429":191,"_451":450,"_439":548,"_422":549,"_452":550,"_427":115,"_473":551,"_457":552,"_475":547,"_477":548,"_479":553,"_481":554,"_483":555},["D",1769259600000],"American Planning Association Ohio Chapter","Director of Community and Economic Development

West Chester Township

Salary Range:$112,000-$120,000DOE/DOQ*\n*Opportunities for future salary advancement are available up to the position’s maximum of $157,000.\nWest Chester Township, Ohio is seeking a collaborative and innovative Director of Community and Economic Development to lead its planning, zoning, and economic development functions at a pivotal moment in the community’s growth. Reporting to the Township Administrator, this leader plays a central role in planning for the future of the Township by setting long-term land use and economic development strategies, overseeing 10 staff, managing an annual operating budget of $1.8 million, and advancing major initiatives that will shape West Chester Township for years to come.\nThe Director provides day-to-day leadership over planning, zoning, and economic development activities and works directly with developers and in close collaboration with boards and commissions. In this role, the Director serves as a trusted partner to elected officials, developers, regional and state stakeholders, and the community. The ideal candidate is a strategic, customer-oriented leader with strong planning and economic development experience who can build relationships, lead teams effectively, and balance community priorities with long-term economic vitality. Lead the vision for growth, development, and community impact, apply today!\nAnticipated Hiring Range: $112,000 – $120,000 DOE/DOQ*, PLUS an excellent benefits package.\nRound one virtual interviews will take place on March 12. Finalists will move forward to round two in-person interviews on March 23. Selected candidates must be available for both dates.\nQUESTIONS?\nPlease contact your recruiter, Levi Kuhlman or Wendi Brown, with any inquiries:\nBy advertising with APA Ohio, our sponsors are helping to support the advancement of good planning in Ohio. Would your organization like to join the movement? APA Ohio offers exceptional opportunities to showcase you!

#J-18808-Ljbffr\n","Director of Community and Economic Development

West Chester Township

Salary Range:$112,000-$120,000DOE/DOQ*\n*Opportunities for fu...","Director of Community and Economic Development","West Chester, Ohio, United States",["B","2267822845"],"Work at American Planning Association Ohio Chapter","13 days ago","/jobs/2267822845-director-of-community-and-economic-development","/jobs?keyword=American+Planning+Association+Ohio+Chapter","/jobs?location=West+Chester%2C+Ohio%2C+United+States","/jobs?keyword=Director+of+Community+and+Economic+Development","actionData","errors"]